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Phlebotomist - Patient Care Specialist

2 months ago


Swindon, Swindon, United Kingdom Wyvern Health Partnership Full time
Job Summary

The post holder will work as part of a team, have the ability to organize and prioritize their own workload on a day-to-day basis, and observe strict rules about confidentiality at all times. They must also know the limits of their own capabilities and seek direction from Senior Team. Working under the supervision of practice nursing team and strictly in accordance with specific practice or national guidelines and protocols.

Main Responsibilities
  • Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
  • Collection of sample(s) of blood in accordance with training and procedures; Ensuring samples are stored in appropriate containers
  • Accurate, legible labeling of all samples to confirm patient identity; Checking patient identification against GP/nurse request and confirming with patient whenever possible; Recording collection of blood sample in patient record in accordance with practice procedure
  • Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion; Ensuring that anomalies are reported to a senior member of staff; Notifying the GP/nurse of any significant patient issues; Liaising with and assisting members of the administrative team
About Us

Wyvern Health Partnership is a healthcare organization that provides medical services to patients. The organization is committed to providing high-quality care and services to its patients.

Key Responsibilities
  • Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • Health and Safety: The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures
  • Equality and Diversity: Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
  • Personal/Professional Development: Participation in individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Quality: The post-holder will strive to maintain quality within the practice, and will alert other team members to issues of quality and risk
  • Communication: The post-holder should recognize the importance of effective communication within the team and will strive to communicate effectively with other team members, patients and carers
Person Specification

Experience:

  • Essential: Experience of working with the general public
  • Desirable: Experience of working in a healthcare setting, experience of working in a primary care environment

Qualifications:

  • Essential: Phlebotomy Qualification
  • Desirable: NVQ Level 2 in Health and Social Care or equivalent

Skills:

  • Essential: Venepuncture, clear and polite telephone manner, ability to record accurate clinical notes, ability to work effectively independently and as a team member, ability to follow clinical policy and procedure
  • Desirable: Systm One user skills, strong IT skills