Care Coordinator

2 months ago


Swindon, Swindon, United Kingdom Ridgeway View Family Practice Full time
About the Role

This is a key role within our practice, supporting our GPs with their day-to-day administrative tasks and forming an integral part of our practice operations.

The post holder will work within a team of Care Coordinators who collaborate to provide the highest level of administrative patient care, while supporting our medical professionals.

Key Responsibilities
  • Manage patient care for patients with long-term conditions
  • Support GPs with their administrative workload
  • Clinical coding of correspondence for medical records
  • Dealing with patient tasks and queries
  • Providing occasional backup to our Reception team
Person Specification

Qualifications

  • Good general education
  • Ability to work under pressure
  • Good communication skills both on the telephone and face-to-face
  • Patient-focused
  • Well-organized
  • Team player
  • Flexible
  • Computer literate
  • Able to work in a busy environment

Experience

  • Previous experience in an administrative role
  • Previous experience in dealing with the public
  • Must be resilient and have a 'thick skin'
  • Must be available to work until 6 on some days

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