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Medical Office Coordinator
2 months ago
About the Role
CHEC is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in providing exceptional care and support.
Key Responsibilities
- Support patients with empathy and understanding, responding sensitively to their needs and concerns.
- Maintain high standards of patient care, ensuring that all interactions are professional and courteous.
- Provide clear and concise information about our services, ensuring that patients are well-informed and empowered to make informed decisions.
- Utilize strong communication and interpersonal skills to build rapport with patients, colleagues, and other stakeholders.
- Ensure the confidentiality and security of patient data, adhering to strict protocols and procedures.
Requirements
- Natural ability to empathize with patients and demonstrate a genuine care for their well-being.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients and colleagues.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in Microsoft Office and other relevant systems.
- Ability to learn and adapt to new internal systems and processes.
- Self-motivated and proactive, with a strong work ethic and commitment to excellence.
About CHEC
CHEC is a leading provider of ophthalmology and endoscopy services, partnering with the NHS to deliver high-quality care to our patients. Our team is dedicated to providing exceptional patient experiences, and we are committed to upholding our core values of Caring, Passionate, Togetherness, Listening, and Focus.
