Insurance Repair Claims Specialist

4 weeks ago

Manchester, United Kingdom I4 Full time

Position: Repair Claims Coordinator

Employment Type: Full Time, Permanent

Location: Remote with occasional travel

Working Hours: 37.5 hours per week, Monday to Friday

Compensation: Competitive salary with comprehensive benefits

Employee Benefits

  • A supportive and inclusive workplace culture, offering a professional environment and ample opportunities for career advancement.
  • A competitive salary aligned with your experience and qualifications.
  • Company Pension Scheme with contributions.
  • Life insurance coverage at four times your annual salary.
  • 25 days of annual leave plus public holidays, with options for additional leave purchase.
  • Two CSR volunteer days annually.
  • An extensive Employee Assistance Program, including 24/7 access to private GP services, wellness support, legal advice, and various family and lifestyle benefits.
  • Up to £5000 referral bonus for successful employee introductions, with no annual cap.
  • Discounts on various lifestyle benefits, including retail and home goods through our 'AdvoPerks' program.

About Our Company

I4 has been a leader in loss adjusting services within the UK insurance sector for over four decades and has been part of the Van Ameyde Group since 2015, which is recognized as Europe's leading provider in international claims management.

At I4, we take pride in our exceptional technical skills and the high-quality service we deliver to our clients, boasting one of the highest ratios of qualified professionals in the industry.

Our specialized division, which operates under the I4 umbrella, has developed a robust repair network that includes numerous contractors and surveying services.

Role Overview – Repair Claims Coordinator:

We are seeking a Repair Claims Coordinator with a solid background in insurance claims management to collaborate with our repair network, ensuring that agreed scopes of work are executed following insurance claim approvals. This role involves liaising with insurers and loss adjusters throughout the process. While the position is primarily remote, occasional travel for meetings may be required.

Key Responsibilities

  • Assign contractors from our network as per client specifications.
  • Oversee the entire lifecycle of repair projects, coordinating timelines and appointments to ensure efficient service delivery.
  • Conduct initial estimate validations and verify final accounts along with supporting documentation.
  • Ensure compliance with service level agreements by managing contractor performance and addressing any issues with management.
  • Maintain proactive communication with contractors, policyholders, loss adjusters, and insurers throughout the repair process.
  • Conduct regular quality assurance calls with policyholders to confirm satisfaction with repair progress.
  • Provide management with updates on contractor performance and suggest process improvements.

Candidate Profile

  • Outstanding customer service and negotiation abilities.
  • Experience or understanding of insurance repair processes is essential.
  • Familiarity with providing technical support related to building repairs; training will be provided for those with less experience.
  • Proven ability to manage appointments and communicate effectively with vulnerable clients, maintaining a calm and organized approach to urgent repairs.
  • Empathy towards policyholders, with the ability to navigate challenging conversations.
  • Capability to work independently as well as collaboratively within a professional team.
  • Proficient in the use of technology.

If you possess the relevant experience and are interested in joining a forward-thinking company that prioritizes employee development, we encourage you to consider this opportunity.

I4 is committed to equal opportunity employment and welcomes applications from all individuals regardless of gender, marital status, sexual orientation, pregnancy, race, color, ethnic origin, nationality, religion or beliefs, age, political opinions, or trade union membership.

All offers of employment are contingent upon satisfactory completion of background checks, including references, identity verification, and other necessary screenings.

  • Repair Claims Coordinator

    1 month ago

    Manchester, United Kingdom OPRA GROUP Full time

    The OPRA Group has a great opportunity for a Repair Claims Coordinator to play a crucial role in managing insurance repair claims. You will work closely with repair professionals and insurance companies to ensure timely and accurate processing of claims, contributing to the overall satisfaction of the clients. This is a Home-Based role with monthly meetings...

  • Repair Claims Coordinator

    1 month ago

    Manchester, United Kingdom OPRA GROUP Full time

    The OPRA Group has a great opportunity for a Repair Claims Coordinator to play a crucial role in managing insurance repair claims. You will work closely with repair professionals and insurance companies to ensure timely and accurate processing of claims, contributing to the overall satisfaction of the clients.This is a Home-Based role with monthly meetings...

  • Repair Claims Coordinator

    1 month ago

    Manchester, United Kingdom Woodgate & Clark Full time

    Repair Claims CoordinatorJob Type: Full Time, PermanentLocation: ManchesterWorking Hours: 37.5 per week, Monday to FridaySalary: Competitive, plus excellent benefitsBenefitsAn inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.A competitive base salary based on your...

  • Specialist Claims Adjuster

    4 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job OverviewPosition: Specialist Claims AdjusterLocation: Greater Manchester (within a commutable distance)Work Arrangement: Full-time - hybrid model (2 days per week in the office)Employment Type: PermanentAbout the Role:As a Specialist Claims Adjuster, you will take charge of managing intricate and technical claims across a variety of insurance sectors,...

  • Insurance Claims Consultant

    4 weeks ago

    Manchester, United Kingdom First Central Insurance Management Ltd Full time

    Welcome to First Central Insurance Management Ltd, a premier provider in the insurance sector dedicated to safeguarding our clients' most valued assets. Our innovative, data-driven strategies, combined with our committed workforce, distinguish us in the marketplace. We prioritize growth and ongoing enhancement, continually aiming to offer superior service...

  • Insurance Claims Lead

    1 week ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Claims and Relationship ManagerLocation: Hybrid WorkingPermanentThe Role:As the Claims and Relationship Manager, you will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims...

  • Repair Claims Coordinator

    1 month ago

    Manchester, United Kingdom I4 Full time

    Repair Claims CoordinatorJob Type: Full Time, PermanentLocation: ManchesterWorking Hours: 37.5 per week, Monday to FridaySalary: Competitive, plus excellent benefitsBenefitsAn inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career.A competitive base salary based on your...

  • Lead Commercial Claims Specialist

    4 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Position: Lead Claims Specialist We encourage you to thoroughly review the complete description below. Full-time - hybrid working model (2 days per week in the office) Permanent In the role of Lead Claims Specialist, you will take charge of managing significant and intricate claims across a variety of insurance sectors, with a primary focus on...

  • Insurance Claims Professional

    7 days ago

    Manchester, United Kingdom First Central Insurance Management Ltd Full time

    Job Summary:We are seeking a highly skilled Claims Specialist to join our team at First Central Insurance Management Ltd. As a Claims Specialist, you will play a critical role in handling a variety of motor claims, ensuring fair and timely settlements for customers while adhering to our company's philosophy of claim ownership.Key Responsibilities:Proactively...

  • Insurance Claims Professional

    6 days ago

    Manchester, United Kingdom First Central Insurance Management Ltd Full time

    Job Summary:We are seeking a highly skilled Claims Specialist to join our team at First Central Insurance Management Ltd. As a Claims Specialist, you will play a critical role in handling a variety of motor claims, ensuring fair and timely settlements for customers while adhering to our company's philosophy of claim ownership.Key Responsibilities:Proactively...

  • Coordinator for Repair Claims Management

    4 weeks ago

    Manchester, United Kingdom I4 Full time

    Position: Repair Claims CoordinatorEmployment Type: Full Time, PermanentLocation: Remote with occasional travel requiredWorking Hours: 37.5 hours per week, Monday to FridayCompensation: Competitive salary with comprehensive benefitsBenefits Overview:A welcoming and inclusive workplace that prioritizes employee development and support.Competitive salary...

  • Claims Specialist

    7 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Claims HandlerLocation: HybridJob Type: PermanentAbout the Role:We are seeking a highly skilled Claims Handler to join our team at HSB Engineering Insurance. As a Claims Handler, you will be responsible for handling losses in various insurance products, predominantly in the Construction/Engineering and Cyber sectors.Key...

  • Motor Insurance Claims Specialist

    4 weeks ago

    Manchester, United Kingdom Time Recruitment Solutions Ltd Full time £30,000 - £35,000

    Position: Motor Insurance Claims SpecialistOverview:This role involves managing motor insurance claims for prominent insurers, overseeing the entire process from initiation to resolution.Key Responsibilities:Handle motor insurance claims comprehensively, ensuring effective management from the start to the recovery phase.Address aspects related to Credit Hire...

  • Claims Specialist

    4 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job OverviewRole: Claims HandlerLocation: HybridPermanentThe Role:As a Claims Handler at HSB Engineering Insurance, you will be responsible for handling losses in various insurance products, primarily in the Construction/Engineering and Cyber sectors. You will work to deliver exceptional customer service to our clients, both internal and external.You will...

  • Claims Specialist

    5 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job OverviewRole: Claims HandlerLocation: HybridPermanentThe Role:As a Claims Handler at HSB Engineering Insurance, you will be responsible for handling losses in various insurance products, primarily in the Construction/Engineering and Cyber sectors. You will work to deliver exceptional customer service to our clients, both internal and external.You will...

  • Claims Technical Specialist

    3 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Position: Claims Technical SpecialistLocation: Greater Manchester(within a commutable distance)Work Arrangement: Full time - hybrid model(2 days per week in office)PermanentAbout the Role:As a Claims Technical Specialist, you will be tasked with managing intricate and specialized claims across a variety of insurance sectors, with a primary focus on...

  • Senior Technical Claims Specialist

    2 weeks ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    Job Summary:We are seeking a highly experienced Senior Technical Claims Specialist to join our team at HSB Engineering Insurance. As a key member of our Claims Leadership Team, you will be responsible for handling complex losses across various insurance products, predominantly in the areas of Construction, Engineering, and Cyber.Key...

  • Insurance Claims Manager

    6 days ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the Role:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.The deliver and proactive monitoring of these claims...

  • Insurance Claims Manager

    1 week ago

    Manchester, United Kingdom HSB Engineering Insurance Full time

    About the Role:The Claims and Relationship Lead will report into the Claims Operations and Relationship Manager and work closely with the Business Development Teams and Partnerships to deliver to our clients the development, implementation, and monitoring of claims processes and value-added services.The deliver and proactive monitoring of these claims...

  • Insurance Claims Specialist

    3 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    We are seeking an Insurance Claims Specialist who will serve as an intermediary for various claims and insurance procedures on a B2C level. This position involves managing high-priority consumer cases and authorizing payouts or closures on numerous high-volume claims. Key Responsibilities: Processing and resolving insurance claims efficiently and...