Business Development Executive

4 days ago


Dunstable, Central Bedfordshire, United Kingdom Whitbread Full time
About the Role

This is a unique opportunity to join our team as a Business Support Exec, where no two days will be the same. You'll be working with high-worth customers, providing a bespoke service and handling a variety of tasks, including:

  • Supporting customer requirements for new and existing business accounts
  • Developing relationships with key stakeholders across organisations
  • Supporting customers with business account queries, including new card queries, report access, and system adoption
  • Understanding the key selling points of our business products and tools
  • Working with tight deadlines and managing multiple tasks
Key Responsibilities

As a Business Support Exec, you'll be responsible for:

  • Building strong working relationships with business customers
  • Using various tools, including Business Booker, Business Account MI portal, and Microsoft Dynamics 365
  • Building genuine rapport and trust with customers at all levels of an organisation
  • Influencing customer decisions and explaining the values and benefits of our business products
  • Dealing with difficult business customers, complaints, and queries
What We're Looking For

We're looking for someone with:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Strong understanding of business products and tools
  • Experience in account management or customer success
About Us

Whitbread is a leading hospitality company, with a focus on delivering exceptional customer experiences. We're committed to being an inclusive organisation, valuing diversity and welcoming applications from all backgrounds and situations.



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