Healthcare Administrator

1 week ago


Market Drayton, Shropshire, United Kingdom Shropshire Community Health NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our administrative team as a Healthcare Administrator. This role will provide high-quality, responsive, and coordinated service support for the Healthcare Team and Prison Staff.

Main Responsibilities

  • Be the first point of contact for internal staff and other external agencies for referrals, hospital appointments, and general service inquiries.
  • Receive and communicate messages accurately to the healthcare team as appropriate.
  • Log complaints as required and support the team in effective complaint management, as directed.
  • Deal with patient referrals, ensuring they are processed and coordinated with service-specific protocols to assist with the quality of patient care.
  • Coordinate clinical and non-clinical appointment arrangements, including dealing with changes, cancellations, and additional needs as required.
  • Utilize office systems, including diaries and other information systems, and undertake general office duties as necessary.
  • Take minutes as required in the department and then type the minutes to a good quality.

About Us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford, and Wrekin, and some services in surrounding areas too. We are committed to ensuring people who work for the community trust have a good working life and a good work-life/home life balance.

Requirements

  • Experience of working within an administration role.
  • Experience of diary coordination.
  • Experience of arranging meetings.
  • Knowledge of Microsoft Office applications.
  • Minute-taking experience.
  • Ability to work as part of a team.
  • Good organizational skills.
  • NVQ Level 3 qualification or equivalent in Business Administration.
  • GCE/GCSE in Mathematics and English at Grade C or above or equivalent qualification.


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