Technical Facilities Operations Manager

7 days ago

Leeds, Leeds, United Kingdom Atlas Workplace Services Full time

Job Summary:

Atlas Workplace Services is seeking an experienced Regional Technical Facilities Manager to oversee the operational delivery of Hard Services across the northern region of a national customer contract.

This role ensures that the client's assets are safe, fit for purpose, and fully operational, meeting client and customer expectations while maintaining the high standards associated with Atlas.

Key Responsibilities:

  • Health & Safety / Compliance:
    • Ensure the client estate is safe and compliant with statutory requirements through Records Audit and Site Safety Inspections, in collaboration with the Technical and Compliance Managers.
    • Maintain compliance with client and Atlas's quality assurance systems (ISO 9001, 14001, 18001, etc.).
  • Operational Management:
    • Ensure the annual maintenance programme aligns with the contractual specification and Customer Estate requirements.
    • Conduct regular quality checks and audits across the Customer's Estate.
    • Manage the delivery of reactive and planned preventative maintenance services to ensure a safe, compliant, and fully operational building.
    • Collaborate with the Account Manager and Regional Technical FM South to deliver a comprehensive and cost-effective FM service.
    • Support budget management by providing necessary information regarding property revenues and projected costs.
  • Commercial and Finance:
    • Manage the FM monthly P&L for the North region, controlling costs and generating revenue.
  • Customer Management and Governance:
    • Act as the focal point for all customer liaison within the defined area, communicating effectively with all customers regarding property issues.
  • Management of Resources:
    • Analyse the impact of Scheduled Facilities Services and introduce corrective recommendations where necessary.
    • Identify and develop local improvements for environmental benefits in line with Atlas's environmental strategy.
  • Reporting:
    • Provide service delivery reports for all service lines as agreed in the compliance framework.
    • Ensure compliance with contractual governance requirements.

Requirements:

  • GCSE in English and Maths or equivalent.
  • Demonstrated track record in property management and delivering FM services across a diverse property portfolio.
  • Experience in managing, influencing, and operating within a multi-client/contract environment.
  • Experience with direct and outsourced service delivery teams.
  • Proven ability to manage a team of FM professionals to achieve business objectives.
  • Financially aware with a strong commercial focus within a large organisation.
  • Thorough understanding of FM service delivery issues, statutory requirements, and applicable legislation.
  • Proven ability to manage a P&L and meet business targets.
  • Ability to carry out maintenance tasks such as Emergency Light Testing, weekly flushing of little-used outlets, and monthly tap temperatures.

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