Regional Technical Facilities Manager

2 months ago

Leeds, Leeds, United Kingdom Atlas Full time
About The Role

Atlas Workplace Services is seeking an experienced Technical Facilities Operations Manager to oversee the operational delivery of Hard Services across the northern region of a national customer contract. This role ensures that the client's assets are well-maintained, meeting client and customer expectations while upholding the high standards associated with Atlas.

Key Responsibilities:

  • Ensure safety and compliance of the client estate through Records Audit and Site Safety Inspections.
  • Maintain compliance with quality assurance systems.
  • Act as an arbiter in safety disputes and maintain proactive reporting of incidents.
  • Ensure all contractors work safely and responsibly.

Operational Management:

  • Ensure maintenance aligns with contractual specifications.
  • Conduct regular quality checks and audits.
  • Manage delivery of maintenance services to ensure a safe and operational building.
  • Collaborate with the Account Manager for a cost-effective FM service.
  • Support budget management by providing necessary information.

Commercial and Finance:

  • Manage the FM monthly P&L for the North region.
  • Identify opportunities for improvement and efficiencies.

Customer Management and Governance:

  • Act as the focal point for customer liaison, communicating effectively with all customers.
  • Encourage feedback to identify strengths and areas for improvement.
  • Maintain governance requirements and promote a culture of service excellence.

Management of Resources:

  • Analyse the impact of Facilities Services and introduce corrective recommendations.
  • Ensure maintenance solutions provide value for money.
  • Identify and develop local improvements for environmental benefits.

Supplier Management:

  • Implement performance management regime for all suppliers.
  • Provide feedback to those managing supplier contracts.

Reporting:

  • Provide service delivery reports.
  • Ensure compliance with contractual governance requirements.
About You

Minimum Qualifications, Certifications, and Training Required:

  • GCSE in English and Maths or equivalent.
  • Accredited Health and Safety qualification required.

Essential Knowledge, Skills, and Experience:

  • Demonstrated track record in property management and delivering FM services.
  • Experience in managing a multi-client environment.
  • Proven ability to manage a team to achieve business objectives.
  • Financially aware with a strong commercial focus.
  • Understanding of FM service delivery issues and applicable legislation.
  • Ability to carry out maintenance tasks.

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