Registered Service Manager

6 days ago


Braintree, Essex, United Kingdom Creative Support Full time
About the Role

We are seeking a highly skilled and experienced Registered Service Manager to lead the operational management of a specialist supported living service. The service provides high-quality care and support to individuals with learning disabilities and/or autism who have complex needs.

Key Responsibilities
  • Lead the operational management of the service, ensuring high-quality care and support is delivered to service users.
  • Develop and implement effective strategies to manage risk and promote positive behavior.
  • Recruit, manage, and develop a team of staff to provide high-quality care and support.
  • Ensure compliance with CQC standards and contract requirements.
  • Develop and implement quality monitoring processes to ensure the service meets its objectives.
  • Work collaboratively with stakeholders to ensure seamless transitions and integrated care.
  • Develop and implement personalized care plans to meet the needs of service users.
  • Promote a culture of responsive, person-centered practice and active support.
Requirements
  • At least three years' experience of supporting individuals with learning disabilities and/or autism who have complex needs.
  • At least two years' supervisory/management experience.
  • Relevant experience in implementing Positive Behavioral Support (PBS) and positive risk management approaches.
  • Excellent assessment, support planning, and report writing skills.
  • Good knowledge of CQC requirements and care standards.
  • Good knowledge of PBS principles and strategies.
  • Good knowledge of legal and good practice frameworks, including MCA, DOLs, and MHA.
About Creative Support

Creative Support is a passionate, inclusive, and anti-racist organization that provides high-quality care and support services to individuals with learning disabilities and/or autism. We are committed to delivering person-centered care and support that promotes independence, wellbeing, and community connections.


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