Sales and Service Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales and Service Manager to join our team at Clarks. As a Sales and Service Manager, you will be responsible for leading our sales team and ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities
- Lead and motivate the sales team to achieve sales targets and provide excellent customer service
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Manage and maintain a high level of customer satisfaction through effective communication and problem-solving
- Collaborate with other departments to ensure seamless customer experience across all touchpoints
- Monitor and analyze sales performance and provide insights to inform business decisions
About Clarks
Clarks is a leading global footwear brand with a rich history dating back to 1825. We are committed to delivering high-quality products and exceptional customer experiences that exceed our customers' expectations.
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and growth
- A dynamic and supportive work environment
- Access to comprehensive training and development programs
- A generous holiday allowance and pension scheme
Requirements
- Proven experience in a sales leadership role, preferably in the retail industry
- Excellent communication and interpersonal skills
- Ability to analyze sales data and provide insights to inform business decisions
- Strong problem-solving and conflict resolution skills
- Ability to work effectively in a fast-paced environment
Working Hours
24 hours per week
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