Sales and Service Manager

2 months ago


Braintree, Essex, United Kingdom Clarks Full time

About the Role

We are seeking a highly motivated and experienced Sales and Service Manager to join our team at Clarks. As a Sales and Service Manager, you will be responsible for leading our sales team and ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities

  • Lead and motivate the sales team to achieve sales targets and provide excellent customer service
  • Develop and implement sales strategies to drive business growth and improve customer engagement
  • Manage and maintain a high level of customer satisfaction through effective communication and problem-solving
  • Collaborate with other departments to ensure seamless customer experience across all touchpoints
  • Monitor and analyze sales performance and provide insights to inform business decisions

About Clarks

Clarks is a leading global footwear brand with a rich history dating back to 1825. We are committed to delivering high-quality products and exceptional customer experiences that exceed our customers' expectations.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A dynamic and supportive work environment
  • Access to comprehensive training and development programs
  • A generous holiday allowance and pension scheme

Requirements

  • Proven experience in a sales leadership role, preferably in the retail industry
  • Excellent communication and interpersonal skills
  • Ability to analyze sales data and provide insights to inform business decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work effectively in a fast-paced environment

Working Hours

24 hours per week



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