Operational Manager
6 days ago
Job Summary:
Creative Support is seeking a highly skilled and experienced Registered Service Manager to lead the operational management of a specialist supported living service. As a key member of our team, you will be responsible for ensuring the delivery of high-quality care and support to individuals with complex needs.
Key Responsibilities:
- Recruit, select, and manage a team of staff to meet the needs of service users
- Ensure continuous, reliable, and consistent service delivery
- Manage and deploy staff to meet the needs of service users
- Perform quality and contract monitoring processes to ensure compliance with CQC standards and contract requirements
- Develop and implement effective behavior support strategies and positive risk management approaches
- Ensure that care and support delivered is truly personalized and provided in accordance with agreed care plans
- Promote a culture of responsive, person-centered practice and active support across the service
- Manage and maintain relationships with stakeholders, including service users, families, and commissioners
- Ensure that the service is compliant with all relevant laws, regulations, and standards
Requirements:
- At least three years of experience supporting individuals with complex needs, including those with learning disabilities and/or autism
- At least two years of supervisory or management experience
- Relevant experience in implementing Positive Behavioral Support (PBS) and positive risk management approaches
- Excellent assessment, support planning, and report writing skills
- Good knowledge of CQC requirements and care standards
- Good knowledge of PBS principles and strategies, as well as legal and good practice frameworks
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The opportunity to make a real difference in the lives of individuals with complex needs
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Braintree, Essex, United Kingdom Creative Support Full timeJob OverviewWe are seeking a highly committed, proactive and professional Registered Service Manager to lead the operational management of a specialist supported living service.The service has been developed to meet the needs of individuals with complex needs, including mental health needs and challenging behaviors.The successful candidate will be...
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