Retail Operations Manager

4 days ago


Braintree, Essex, United Kingdom Zachary Daniels Full time
About the Role

Zachary Daniels is seeking a highly skilled and experienced Area Manager to join our team in the East Anglia and Essex region. As a key member of our leadership team, you will be responsible for leading a high-performing team of store managers and associates to deliver exceptional customer service, drive sales growth, and maintain high standards of operational excellence.

Key Responsibilities
  • Leadership and Management: Lead and motivate a team of store managers and associates to achieve business objectives and deliver exceptional customer service.
  • Store Performance: Drive sales growth, improve profitability, and maintain high standards of operational excellence across all stores within your area.
  • Team Development: Identify and develop talent within the team, providing coaching and training to ensure that all team members have the skills and knowledge needed to succeed.
  • Customer Service: Ensure that all customers receive an exceptional shopping experience, with a focus on delivering high levels of customer satisfaction and loyalty.
  • Compliance and Risk Management: Ensure that all stores within your area are compliant with company policies and procedures, and that all risks are identified and mitigated.
  • Communication and Collaboration: Build strong relationships with store managers, associates, and other stakeholders to ensure effective communication and collaboration across the business.
Requirements
  • Experience: Proven experience in a leadership role within a retail or fast-paced business environment.
  • Skills: Strong leadership and management skills, with the ability to motivate and develop a team of store managers and associates.
  • Knowledge: In-depth knowledge of retail operations, including sales growth, profitability, and customer service.
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
What We Offer

Zachary Daniels offers a competitive salary, company car, bonus potential, generous holidays, and a strong benefits package. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we would love to hear from you.



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