Facilities Operations Specialist

4 weeks ago

Midlothian, United Kingdom JLL Full time

Join JLL in Shaping the Future of Real Estate

At JLL, we are dedicated to creating a better world through innovative real estate solutions. Our team, including JLL Technologies, is at the forefront of transforming the real estate landscape by merging top-tier services, expert advice, and cutting-edge technology. We believe in hiring exceptional talent and fostering an environment where individuals can thrive, build rewarding careers, and feel a sense of belonging. Whether you have extensive experience in commercial real estate, skilled trades, or technology, or are seeking to pivot your skills into a new sector, we invite you to be part of our mission to create a brighter future.

As a leading professional services and investment management firm, JLL specializes in real estate, assisting organizations globally in achieving their goals through ownership, occupancy, and investment in real estate.

Role Overview

The Facilities Operations Specialist will report directly to the Office Service Coordinator or Facilities Manager, playing a crucial role in ensuring the seamless operation of facilities management services within the building.

Key Responsibilities

  • Conducting regular inspections of the building to identify maintenance needs and documenting findings.
  • Collaborating with the Facilities Manager and Moves and Changes team to address internal space requirements and facilitate team relocations.
  • Monitoring inventory levels of office supplies and consumables, placing orders as necessary.
  • Assisting with internal relocations in coordination with the Facilities Manager.
  • Maintaining updated floor plans in collaboration with the Facilities Manager and Moves and Changes team.
  • Supporting the organization of in-house and external events as required.
  • Coordinating with the Building Operations team to report and arrange repairs for any defective health and safety equipment.
  • Providing assistance to the Office Service Coordinator with vendor management and soft service support.
  • Overseeing the management of fire wardens and first aiders, including scheduling necessary training sessions.
  • Reviewing and maintaining manuals, handbooks, and guidance documents.
  • Covering receptionist duties as needed.
  • Understanding the primary responsibilities of meetings and events, supporting the M&E Specialist when necessary.
  • Managing daily mailroom operations, including deliveries and inquiries.
  • Familiarizing oneself with courier procedures and external contacts.
  • Managing mail-related supplies and placing orders when necessary.
  • Performing additional tasks and responsibilities as required.
  • Managing the client ticket portal and providing support with the ticketing system.

Ideal Candidate Profile

  • Experience in a high-profile corporate environment.
  • Background in reception or hospitality is advantageous.
  • Proactive and hands-on approach, willing to support team members.
  • Familiarity with facilities management processes is preferred.
  • Proficient in IT skills, including Outlook, Excel, and Word.
  • Professional demeanor with a friendly and welcoming attitude.
  • Strong attention to detail and ability to take initiative.
  • Excellent communication and organizational skills, with the ability to prioritize a busy workload.
  • A solid background in customer service is essential.

What We Offer

  • An inclusive and entrepreneurial culture where collaboration leads to success.
  • A comprehensive Total Rewards program that reflects our commitment to your career, recognition, wellbeing, and benefits.
  • Opportunities for personal and professional growth, with varied experiences to develop your strengths.

Join Us

At JLL, we value diversity and encourage individuals to apply, even if they do not meet all qualifications. We are eager to learn about your unique contributions and experiences.

JLL Privacy Commitment

JLL, along with its subsidiaries and affiliates, is a premier global provider of real estate and investment management services. We prioritize the protection of your personal information throughout the recruitment process and maintain strict security measures to safeguard your data.

For further details about our privacy practices, please refer to our Candidate Privacy Statement.

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