Facilities Operations Specialist

3 months ago

Midlothian, United Kingdom JLL Full time

Join JLL and help shape a better future .

At JLL, our team is dedicated to transforming the real estate landscape through exceptional services, strategic advice, and innovative technology. We prioritize attracting top talent and fostering an environment where individuals can flourish, develop meaningful careers, and feel a sense of belonging. Whether you have extensive experience in commercial real estate, skilled trades, or technology, or are seeking to leverage your skills in a new sector, we invite you to become part of our mission to create a brighter future.

As a leading professional services and investment management firm in real estate, JLL assists organizations globally in achieving their goals through effective management of their real estate assets.

If you are ready to elevate your career, JLL offers the ideal environment for professional growth. Here, you will have the opportunity to innovate alongside some of the world's foremost businesses, apply your expertise to significant projects, and engage in transformative real estate initiatives. You will also build lasting professional relationships by sharing diverse perspectives and gaining inspiration from industry leaders. We are committed to creating opportunities and supporting you in maximizing your potential.

Role Overview

Reporting directly to the Office Service Coordinator or Facilities Manager, the Facilities Operations Specialist plays a crucial role in ensuring the seamless operation of facilities management services within the building.

Key Responsibilities

  • Conducting regular inspections of the building to identify maintenance needs and documenting findings.
  • Collaborating with the Facilities Manager and Moves and Changes team to address internal space requirements and facilitate team relocations.
  • Monitoring inventory levels of office supplies and consumables, placing orders as necessary.
  • Assisting the Facilities Manager with internal relocations within the premises.
  • Maintaining accurate floor plans in partnership with the Facilities Manager and Moves and Changes team.
  • Supporting the organization of in-house and external events as required.
  • Coordinating with the Building Operations team to report and arrange repairs for any defective health and safety equipment.
  • Assisting the Office Service Coordinator with vendor management and soft service support as needed.
  • Overseeing fire wardens and first aiders, including scheduling necessary training sessions.
  • Maintaining and reviewing manuals, handbooks, and guidance documents.
  • Covering receptionist duties when necessary.
  • Understanding the primary responsibilities of meetings and events, providing support to the M&E Specialist as needed.
  • Managing daily mailroom operations, including deliveries and inquiries.
  • Familiarizing oneself with courier procedures and key external contacts.
  • Managing inventory of mail-related supplies and placing orders when required.
  • Performing additional tasks and responsibilities as assigned.
  • Managing client ticketing systems and supporting with the CORRIGO ticket system.

Every day presents new challenges, and we encourage you to showcase your creativity in all tasks.

Ideal Candidate Profile

  • Experience in a high-profile corporate environment.
  • Background in reception or hospitality is advantageous.
  • Proactive and hands-on approach, willing to support team members.
  • Familiarity with facilities management processes is preferred.
  • Proficient in IT applications, including Outlook, Excel, and Word.
  • Professional demeanor with a friendly and welcoming attitude.
  • Strong attention to detail.
  • Ability to take initiative.
  • Excellent communication skills.
  • Strong organizational skills with the ability to prioritize a busy workload.
  • Essential background in customer service.

What We Offer

  • An inclusive and entrepreneurial culture where collaboration leads to success.
  • A Total Rewards program that reflects our commitment to your career, recognition, wellbeing, benefits, and compensation.
  • Opportunities to develop your strengths and enjoy a fulfilling career with diverse experiences.

Location: On-site

Job Tags: GREF

We welcome candidates to apply even if they do not meet all qualifications. We are eager to learn about your unique contributions.

JLL Privacy Notice

JLL and its affiliates are committed to protecting your personal information. We ensure that the data collected during the recruitment process is handled securely and retained only as long as necessary for legitimate business purposes.

For further details, please refer to our career site pages.

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