Service Desk Analyst

4 hours ago


Warrington, Warrington, United Kingdom Tata Consultancy Services Full time
Job Title: Service Desk Analyst

Are you a skilled IT professional looking for a challenging role in a fast-paced environment? We have an exciting opportunity for a Service Desk Analyst to join our team at Tata Consultancy Services.

Job Summary:

The Service Desk Analyst will be the first point of contact for providing technical support to our clients. The successful candidate will have excellent communication skills, a strong understanding of IT systems, and the ability to work in a team environment.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and chat
  • Log and manage incidents using our ticketing system
  • Work with internal teams to resolve complex technical issues
  • Develop and maintain knowledge articles to assist with troubleshooting
  • Participate in on-call rotations to provide 24/7 support
Requirements:
  • ITIL certification
  • Experience in a help desk or technical support role
  • Strong understanding of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
What We Offer:

Tata Consultancy Services is a leading IT services company that offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment that values and respects our employees.

Apply now to join our team and take the first step towards a rewarding career in IT support.


  • Service Desk Analyst

    5 hours ago


    Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chat.Log and manage incidents,...

  • Service Desk Analyst

    3 hours ago


    Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chat.Log and manage incidents,...

  • Service Desk Analyst

    7 hours ago


    Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Type: PermanentLocation: Warrington, United KingdomWe are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via...

  • Service Desk Analyst

    4 hours ago


    Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Type: PermanentLocation: Warrington, United KingdomWe are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients, resolving issues efficiently, and ensuring excellent customer satisfaction.Key Responsibilities:Provide...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients, resolving issues efficiently, and ensuring excellent customer satisfaction.Key Responsibilities:Provide...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystAre you a tech-savvy individual looking for a challenging role in a fast-paced environment? Do you have a passion for problem-solving and providing excellent customer service? We are seeking a highly motivated Service Desk Analyst to join our team at Tata Consultancy Services.Job Summary:The Service Desk Analyst will be the...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystAre you a tech-savvy individual looking for a challenging role in a fast-paced environment? Do you have a passion for problem-solving and providing excellent customer service? We are seeking a highly motivated Service Desk Analyst to join our team at Tata Consultancy Services.Job Summary:The Service Desk Analyst will be the...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job DescriptionRole: IT Service Desk AnalystJob Type: PermanentLocation: Warrington, United KingdomWe are seeking a highly skilled IT Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job DescriptionRole: IT Service Desk AnalystJob Type: PermanentLocation: Warrington, United KingdomWe are seeking a highly skilled IT Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients, resolving issues efficiently, and ensuring excellent customer satisfaction.Key Responsibilities:Provide...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a highly skilled Service Desk Analyst to join our team at Tata Consultancy Services. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients, resolving issues efficiently, and ensuring excellent customer satisfaction.Key Responsibilities:Provide...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: IT Service Desk AnalystJob Summary: We are seeking an experienced IT Service Desk Analyst to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job Title: IT Service Desk AnalystJob Summary: We are seeking an experienced IT Service Desk Analyst to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Analyst to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide technical support to clients via phone,...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Job SummaryWe are seeking a highly skilled IT Service Desk Analyst to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and ensuring that their IT needs are met.Key ResponsibilitiesTechnical Support: Provide technical support to clients via phone,...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Service Desk Analyst Job DescriptionAt Tata Consultancy Services, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chatDiagnose and resolve...


  • Warrington, Warrington, United Kingdom Tata Consultancy Services Full time

    Service Desk Analyst Job DescriptionAt Tata Consultancy Services, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for providing technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chatDiagnose and resolve...


  • Warrington, Warrington, United Kingdom Vaultex UK Ltd Full time

    Job OverviewCM30Rotational shift pattern working Monday to Sunday between the hours of 7am and 11pm - 35 hours per weekSalary £27,835.00 paThe Service Desk Analyst plays a vital role in ensuring the smooth operation of our IT services, serving as the primary point of contact for our customers. We seek an individual with a friendly and helpful attitude, able...


  • Warrington, Warrington, United Kingdom Vaultex UK Ltd Full time

    Job OverviewCM30Rotational shift pattern working Monday to Sunday between the hours of 7am and 11pm - 35 hours per weekSalary £27,835.00 paThe Service Desk Analyst plays a vital role in ensuring the smooth operation of our IT services, serving as the primary point of contact for our customers. We seek an individual with a friendly and helpful attitude, able...