Facilities Operations Supervisor

3 weeks ago

Shrewsbury, Shropshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Position Overview

The Facilities Operations Supervisor will play a crucial role in maintaining exceptional service standards across various departments, including Catering, Housekeeping, Portering, and Laundry services. This position is essential in ensuring that our facilities are always ready to serve clients, leading a dedicated team to uphold cleanliness and safety in accordance with established National Standards.

The successful candidate will collaborate with the broader Hotel Services team, providing a cohesive and adaptable service. This may involve taking on responsibilities in different areas of the Hotel Services Department as needed, including offering supervisory support and guidance to other teams.

Key Responsibilities

  • Conduct regular inspections of assigned areas and staff at unpredictable intervals.
  • Ensure the quality of work meets the required National Standards.
  • Manage the ordering, monitoring, and distribution of materials and supplies.
  • Organize and oversee special cleaning tasks and stock assessments.
  • Assist management with recruitment, training, scheduling, and administrative duties.
  • Address any urgent tasks that arise during staff shortages or emergencies.
  • Provide support and act as a deputy for other Facilities Supervisors across all Hotel Services areas.
  • Maintain a comprehensive understanding of all Facilities disciplines, practices, and procedures.
  • Offer guidance to fellow Facilities Supervisors to ensure a uniform service delivery.
  • Facilitate and participate in regular team meetings as required.
  • Ensure a safe and comfortable environment for service users at all times.
  • Verify that staff utilize appropriate materials and equipment for their tasks.
  • Identify and report any deficiencies to the relevant personnel or department.

About Midlands Partnership NHS Foundation Trust

Joining our team means contributing to the well-being of your community. In return, we offer:

  • Opportunities for career advancement and professional development.
  • A comprehensive NHS Pension scheme.
  • Generous parental leave policies.
  • Flexible working arrangements.
  • Up to 27 days of annual leave, increasing with service, plus the option to purchase additional leave.
  • Extensive health and wellness support resources.
  • Compensation for travel time between patient visits for community team members.
  • Access to a lease car for those who travel over 500 business miles annually, fully insured and maintained.
  • Salary sacrifice options for vehicles and bicycles.
  • Complimentary parking at all trust locations.
  • Annual flu vaccinations at no cost.
  • Access to Citizens Advice support linked to a Hardship Fund for additional assistance.

We take pride in being a diverse and inclusive organization, offering various staff networks to connect with like-minded individuals.

Job Responsibilities

For a detailed overview of this dynamic role, please refer to the complete job description and person specification.

Note

We reserve the right to close this position early based on the volume of applications received.

Qualifications & Training

Essential

  • NVQ Level 3 or City and Guilds Certificate in a relevant Facilities and Estates discipline, or demonstrable practical experience.
  • Proven experience in a similar role or discipline.

Desirable

  • Supervisory management qualification or equivalent practical experience.
  • Experience within the NHS environment.

Experience

Essential

  • Proficient in computer use.
  • Knowledge of relevant legislation and regulations applicable to the department (e.g., COSHH, HACCP).
  • Experience in conducting audits and monitoring compliance.
  • Familiarity with completing and maintaining necessary documentation.
  • Experience in planning work schedules.
  • Background in staff training.
  • Comprehensive understanding of all aspects of the discipline, including local and trust policies, health and safety regulations, and risk assessments.
  • Good knowledge of all Hotel Services disciplines.
  • Ability to travel across the Trust as required.

Skills, Knowledge & Abilities

Essential

  • Strong influencing and persuasion skills.
  • Ability to lead by example and motivate staff.
  • Promote a flexible and positive working environment.
  • Foster effective teamwork and share best practices within the team.

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