Receptionist - Bath
2 weeks ago
About The Bird
The Bird is a boutique hotel located in the heart of Bath, offering a unique and vibrant experience to its guests. Our hotel is known for its modern and stylish design, as well as its commitment to providing exceptional customer service.
Job Summary
We are seeking a highly motivated and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests and will be responsible for ensuring that they have a memorable and enjoyable stay with us.
Key Responsibilities
- Guest Services
- Provide exceptional customer service to our guests, responding to their queries and resolving any issues that may arise.
- Ensure that all guests are checked in and out efficiently and effectively.
- Take care of the finer details, including preparing bills and taking payments.
- Hotel Operations
- Work a variety of weekend and weekday shifts, including evenings and weekends.
- Be knowledgeable about our hotel and its services, and be able to make recommendations to our guests.
- Take care of administrative tasks, including answering phone calls and responding to emails.
- Teamwork
- Work collaboratively with other members of the hotel team to ensure that our guests have a seamless and enjoyable experience.
- Participate in training and development opportunities to improve your skills and knowledge.
What We Offer
- Competitive Salary and Benefits
- Opportunities for Career Development and Progression
- A Fun and Supportive Work Environment
- Discounts on Food and Beverage
- Free Parking
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to us.
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