Operations Coordinator

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom GradBay Full time

About GradBay

GradBay is a dynamic and innovative agency known for its collaborative and inclusive environment. We specialize in creating insightful, imaginative, and technically advanced retail solutions, ranging from large flagship stores to tailored installations. Our expertise encompasses comprehensive design, production, installation, and fulfillment services, offering clients a complete solution or individual components as needed.

Position Overview

Key Responsibilities

  • Join our Installation and Maintenance Operations Team to support the daily management of operational tasks.
  • Communicate directly with internal teams, installers, and external logistics providers to ensure project adherence.
  • Review, process, and upload compliance documentation generated from client retail fixture installations.
  • Address and resolve any compliance challenges that arise during installations.
  • Manage administrative tasks for installers, including hotel bookings, parking fine management, and processing requests.
  • Plan and oversee various Airport Booking systems via phone and email, ensuring timely submission of airport pass applications.
  • Assist in the resource allocation and scheduling of installation teams.
  • Support installers in preparing the necessary stock for a variety of installations.
  • Develop skills and knowledge to progress as a Business Administrator, with opportunities for advancement within the team.

Candidate Profile

Essential Attributes:

The ideal candidate will be friendly, approachable, and adaptable, with a strong passion for their work. You should thrive in a team environment while also demonstrating the initiative to drive projects independently. Building strong relationships with colleagues and stakeholders is essential. A positive attitude and a commitment to problem-solving are key traits we value. You should be able to manage stress effectively and actively engage in the collaborative culture we foster.

Required Skills

  • Proficiency in computer applications, particularly spreadsheets and email communication.
  • A strong desire to learn, grow, and succeed within our organization.
  • Meticulous attention to detail.
  • Professional demeanor in a fast-paced work environment.
  • Previous experience in administrative roles within dynamic organizations.


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