Travel Insurance Claims Team Lead
3 weeks ago
Position Overview: Our organization, International Medical, is actively looking for a Team Leader to oversee our Travel Claims Department. This role offers flexibility, allowing for remote or hybrid work arrangements, with a commitment of 37.5 hours per week, Monday through Friday. The compensation for this position is competitive, ranging from £29,000 to £32,000, based on your level of expertise.
About Us: International Medical is a premier provider of International Medical Insurance, dedicated to delivering reassurance to individuals and corporations globally. We serve a diverse clientele, offering dependable products and innovative solutions tailored for those who are living, working, or traveling abroad.
Key Responsibilities:
- Lead and mentor a team of Travel Claims Handlers, ensuring consistent delivery of high-quality claims services.
- Provide training, support, and guidance to team members, conducting performance assessments and managing workloads to achieve service excellence.
- Evaluate and monitor team performance, address escalated claims, and collaborate with various departments to enhance operational efficiency.
Candidate Profile: We seek individuals with 1 to 2 years of relevant experience in a similar capacity, demonstrating a strong work ethic and the ability to function both independently and collaboratively. While experience in the travel insurance sector is advantageous, it is not mandatory. Essential attributes include attention to detail, outstanding communication skills, and the capability to inspire and motivate team members.
Our Commitment: As an equal opportunity employer, International Medical is devoted to fostering a diverse and inclusive workplace. We provide a competitive salary, flexible work options, opportunities for career growth, engaging employee events, and a comprehensive benefits package that includes dental insurance, health plans, and generous leave policies.
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