Current jobs related to Travel Claims Administrator - Cardiff, Cardiff - International Medical
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Travel Claims Administrator
6 days ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorAbout the Role:We are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key...
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Travel Claims Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key...
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Travel Claims Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key...
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Travel Claims Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
2 months ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
1 month ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
2 months ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Title: Travel Claims AdministratorWe are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a key member of our operations team, you will be responsible for providing exceptional customer service to our policyholders and clients, ensuring that their claims are processed...
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Travel Claims Coordinator
1 week ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:We are seeking a highly organized and detail-oriented Travel Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key Responsibilities:Act as the first point...
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Travel Claims Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary: We are seeking a highly organized and detail-oriented Travel Claims Coordinator to join our team at International Medical. As a Travel Claims Coordinator, you will be responsible for handling incoming calls, faxes, and emails, and referring them to the appropriate Claims Handler when necessary.Key Responsibilities:Act as the first point of...
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Claims Administrator Position
8 hours ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:We are seeking a skilled Claims Administrator to join our team at International Medical Group. As a Travel Claims Administrator, you will be responsible for providing exceptional customer service and handling claims related to travel insurance.Key Responsibilities:* Act as the first point of contact for incoming calls, faxes, and emails,...
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Claims Handler
2 months ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key Responsibilities:Act as the first point of contact for...
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Claims Handler
2 months ago
Cardiff, Cardiff, United Kingdom International Medical Full timeJob Summary:International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.Key Responsibilities:Act as the first point of contact for...
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Claims Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Claims AdministratorWe are seeking a skilled Claims Administrator to join our Life Insurance Claims team in Hove. As a Claims Administrator, you will play a vital role in ensuring that our customers receive timely and efficient service in the event of a claim.Key Responsibilities:Process and manage life insurance claims in accordance with company...
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Claims Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Claims AdministratorWe are seeking a skilled Claims Administrator to join our Life Insurance Claims team in Hove. As a Claims Administrator, you will play a vital role in ensuring that our customers receive timely and efficient service in the event of a claim.Key Responsibilities:Process and manage life insurance claims in accordance with company...
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Claims Specialist
1 month ago
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Claims Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Claims AdministratorWe are seeking a skilled Claims Administrator to join our Life Insurance Claims team in Hove. As a Claims Administrator, you will play a vital role in ensuring that our customers receive timely and efficient service in the event of a claim.Key Responsibilities:Process and manage life insurance claims in accordance with company...
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Claims Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Claims AdministratorWe are seeking a skilled Claims Administrator to join our Life Insurance Claims team in Hove. As a Claims Administrator, you will play a vital role in ensuring that our customers receive timely and efficient service in the event of a claim.Key Responsibilities:Process and manage life insurance claims in accordance with company...
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Claims Specialist
3 weeks ago
Cardiff, Cardiff, United Kingdom Legal & General Group Full timeJob Title: Claims AdministratorWe are seeking a skilled Claims Administrator to join our Life Insurance Claims team in Hove. As a Claims Administrator, you will play a critical role in ensuring that our customers receive timely and efficient service.Key Responsibilities:Respond to customer inquiries and resolve claims in a professional and empathetic...
Travel Claims Administrator
2 months ago
Job Summary:
International Medical Group is seeking a highly skilled and detail-oriented Travel Claims Administrator to join our team. As a Travel Claims Administrator, you will be responsible for handling incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed. You will also be responsible for setting up new cases and claims on our Trident Travel system, verifying policy issues, and issuing claims forms.
Key Responsibilities:
- Act as the first point of contact for incoming calls, faxes, and emails, referring cases to the appropriate Claims Handler as needed.
- Set up new cases and claims on our Trident Travel system, whether notified by telephone, fax, or email.
- Perform various administrative duties, including external post, claims settlements, and attaching incoming mail to the correct area within the claims system.
- Verify policy issues and issue claims forms.
- Act in a support and administration role as directed by Claims Handlers.
- Ensure all internal and external communications are dealt with in a professional, disciplined, and courteous manner at all times.
- Deal with enquiries from policyholders and clients on case-related matters in a prompt, courteous, and professional manner.
- Ensure that any information given is within the terms and conditions of the travel insurance policy.
- Ensure that all information obtained during a call is properly documented on the claim.
- Be familiar with GR's published service standards and ensure that any support provided is done so in accordance with these.
- Ensure that all telephone calls made and received and all emails and faxes sent and received are annotated on the relevant system.
- Carry out any other tasks as agreed with your Supervisor or the Head of Operations.
Requirements:
- Previous insurance/assistance experience or similar is preferred.
- Strong written and verbal communication skills, delivered in a clear and professional manner.
- Strong problem-solving skills.
- Computer literacy, including familiarity with Microsoft Office (Word, Outlook, Excel).
- A high level of accuracy.
- Ability to work under pressure in a close-knit team.
- Previous customer service experience in a similar role would be beneficial, but a positive, professional attitude and a desire to develop your skills are more important.
- Fluent in English and an additional language is not essential.
- Previous administration experience is preferred.
- Must be flexible to start later and finish later in the day.
What We Offer:
- Hybrid working.
- Competitive salary of £20,319.00 - £22,000 (depending on experience and pro rata).
- We promote internally as much as possible.
- Diverse workforce.
- Summer and Christmas parties.
- Birthday day off.
- Bupa dental insurance.
- Healthshield cash plan.
- Travel insurance.
- 22 days' leave and 9 bank holidays, annual leave increases to 30 days.
- Christmas Eve off.
- Surprise events for overachieving employees.
- Employee of the month/year awards.
- 2 volunteer days a year.
Equal Opportunities Employer:
International Medical Group is committed to creating a diverse environment and is proud to be an equal opportunities employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.
