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Claims Handler

2 months ago


Cardiff, Cardiff, United Kingdom CPS Group (UK) Limited Full time £22,000 - £26,000

Job Summary:

CPS Group (UK) Limited is seeking a skilled Claims Handler to join their Travel Insurance Claims Team. As a Claims Handler, you will be responsible for managing the full claims process from initial report to case closure.

Key Responsibilities:

  • Provide exceptional customer service throughout the claims process
  • Assess liability and indemnity on claims
  • Identify and refer potential fraud indicators
  • Negotiate settlements with claimants

Requirements:

  • Previous experience in customer service is highly desirable
  • Experience in insurance or claims handling is a plus, but not essential
  • Strong organizational skills and attention to detail
  • Excellent communication skills, both written and verbal

Benefits:

  • Annual salary reviews
  • 25 days holiday (plus 8 bank holidays)
  • Flexible working from home arrangements
  • State-of-the-art equipment

About the Company:

CPS Group (UK) Limited is a well-established insurance organization with a strong reputation for excellence. We offer a dynamic and supportive work environment, with opportunities for career growth and development.