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Household Claims Handler
2 months ago
We are seeking a skilled and customer-focused Claims Handler to join our Household Claims team at Admiral Insurance Plc. As a Claims Handler, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.
Main Responsibilities- Manage a caseload of new and existing claims, ensuring that all necessary information is gathered and that claims are resolved efficiently and effectively.
- Communicate with customers to gather information, provide updates, and resolve issues in a professional and courteous manner.
- Liaise with third-party suppliers to ensure that all necessary documentation is obtained and that claims are settled in a timely manner.
- Ensure that all claims are handled in accordance with company procedures and regulatory requirements.
- Meet and exceed departmental quality targets, ensuring that customer satisfaction is consistently high.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple claims simultaneously.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Knowledge of insurance claims handling procedures and regulatory requirements.
- Ability to work flexibly, including evenings and weekends, as required.
We offer a competitive salary and benefits package, including a generous holiday allowance and opportunities for career development and progression. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we would love to hear from you.
