Insurance Account Handler
3 weeks ago
We are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.
Key Responsibilities- Assist in achieving client retention targets by providing an excellent level of service.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
- Undertake market exercises to establish the most competitive terms available.
- Obtain renewal terms and present to clients.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
- Produce accurate and professional documentation at all times using relevant Howden templates.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Actively cross-sell products from other Divisions.
- Liaise with and assist other branches and Group Resources as necessary.
- Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Minimum of 2 years' experience dealing with SME or commercial clients.
At Howden Group Holdings, we value diversity and are committed to creating an inclusive culture where everyone feels valued and respected. We believe that our people are our greatest asset, and we strive to provide a work environment that is supportive, challenging, and rewarding.
We are a global insurance group with a strong presence in the UK and internationally. We offer a range of insurance products and services to individuals, businesses, and organizations. Our mission is to provide exceptional service, build strong relationships with our clients, and make a positive impact in the communities we serve.
We are committed to sustainability and have a long-term vision to become an ever-more sustainable group. We believe that our business should have a positive impact on the environment, society, and the economy. We strive to minimize our environmental footprint, promote diversity and inclusion, and support local communities through our charitable initiatives.
-
Insurance Account Handler
1 month ago
Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention...
-
Insurance Account Handler
7 days ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...
-
Insurance Account Handler
4 weeks ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...
-
Insurance Account Handler
4 weeks ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...
-
Insurance Account Handler
1 month ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...
-
Insurance Account Handler
1 month ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...
-
Insurance Account Handler
4 weeks ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...
-
Insurance Account Handler
4 weeks ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...
-
Insurance Account Handler
1 month ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional customer service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by providing an...
-
Insurance Account Handler
1 month ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional customer service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by providing an...
-
Insurance Account Specialist
1 month ago
Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering an...
-
Insurance Account Specialist
1 month ago
Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering an...
-
Insurance Account Handler
2 weeks ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout UsHowden is a collective of talented and passionate individuals from around the world, united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team, comprised of 15,000 employees spanning over 100 countries.Our CultureWe value diversity and believe that our people are our biggest...
-
Account Handler
2 months ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients.Key ResponsibilitiesAssist in achieving Group/Division client...
-
Account Handler
2 months ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients.Key ResponsibilitiesAssist in achieving Group/Division client...
-
Insurance Account Specialist
2 months ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full time{"title": "Account Handler", "description": "Role OverviewWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key...
-
Insurance Account Specialist
2 months ago
Caterham, Surrey, United Kingdom Howden Group Holdings Full time{"title": "Account Handler", "description": "Role OverviewWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key...
-
Insurance Account Specialist
1 month ago
Caterham, Surrey, United Kingdom Howden Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Corporate & Commercial. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering...
-
Insurance Account Specialist
1 month ago
Caterham, Surrey, United Kingdom Howden Full timeAbout the RoleWe are seeking an experienced Account Handler to join our team at Howden Corporate & Commercial. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering...
-
Insurance Account Manager
2 months ago
Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full timeAbout the RoleWe are seeking an experienced Insurance Account Manager to join our team at Howden Insurance Brokers Ltd. As an Account Manager, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving client retention targets by providing an...
