Insurance Account Handler

4 weeks ago


Caterham, Surrey, United Kingdom Howden Group Holdings Full time
About the Role

We are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.

Key Responsibilities
  • Assist in achieving client retention targets by providing an excellent level of service.
  • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
  • Undertake market exercises to establish the most competitive terms available.
  • Obtain renewal terms and present to clients.
  • Issue renewal documentation in line with contract certainty.
  • Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
  • Produce accurate and professional documentation at all times using relevant Howden templates.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
  • Actively cross-sell products from other Divisions.
  • Liaise with and assist other branches and Group Resources as necessary.
Requirements
  • Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum of 2 years' experience dealing with SME or commercial clients.
About Us

At Howden Group Holdings, we value diversity and are committed to creating an inclusive culture where everyone feels valued and respected. We believe that our people are our greatest asset, and we strive to provide a work environment that is supportive, challenging, and rewarding.

We are a global insurance group with a strong presence in the UK and internationally. We offer a range of insurance products and services to individuals, businesses, and organizations. Our mission is to provide exceptional service, build strong relationships, and deliver value to our clients and stakeholders.

We are committed to sustainability and social responsibility, and we strive to make a positive impact on the communities we serve. We believe that our business can make a difference, and we are dedicated to creating a better future for our people, our clients, and the world we live in.



  • Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with them.Key ResponsibilitiesAssist in achieving client retention targets by...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients and internal stakeholders.Key ResponsibilitiesAssist in achieving...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional customer service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by providing an...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional customer service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by providing an...


  • Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering an...


  • Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Insurance Brokers Ltd. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering an...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About UsHowden is a collective of talented and passionate individuals from around the world, united by a shared passion and no-limits mindset. Our strength lies in our ability to collaborate as a powerful international team, comprised of 15,000 employees spanning over 100 countries.Our CultureWe value diversity and believe that our people are our biggest...

  • Account Handler

    2 months ago


    Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients.Key ResponsibilitiesAssist in achieving Group/Division client...

  • Account Handler

    2 months ago


    Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will play a crucial role in providing exceptional service to our clients, ensuring their insurance needs are met, and building strong relationships with our clients.Key ResponsibilitiesAssist in achieving Group/Division client...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    {"title": "Account Handler", "description": "Role OverviewWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key...


  • Caterham, Surrey, United Kingdom Howden Group Holdings Full time

    {"title": "Account Handler", "description": "Role OverviewWe are seeking an experienced Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance requirements are met, and building strong relationships with them.Key...


  • Caterham, Surrey, United Kingdom Howden Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Corporate & Commercial. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering...


  • Caterham, Surrey, United Kingdom Howden Full time

    About the RoleWe are seeking an experienced Account Handler to join our team at Howden Corporate & Commercial. As an Account Handler, you will play a crucial role in supporting our clients' insurance requirements, providing exceptional service, and driving business growth.Key ResponsibilitiesAssist in achieving client retention targets by delivering...


  • Caterham, Surrey, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking an experienced Insurance Account Manager to join our team at Howden Insurance Brokers Ltd. As an Account Manager, you will be responsible for providing exceptional service to our SME clients, ensuring their insurance needs are met and exceeded.Key ResponsibilitiesAssist in achieving client retention targets by providing an...