Academic Consultancy Officer

4 weeks ago

Glasgow, Glasgow City, United Kingdom University of Glasgow Full time
Job Purpose

The Academic Consultancy Officer will play a key role in leading the delivery and continuous improvement of the Academic Consultancy Service (ACS) at the University of Glasgow. This involves ensuring service excellence, portfolio growth, and strategic management of the University's Academic Consultancy activities.

Main Duties and Responsibilities
  1. Lead high-level operational management of the University's Academic Consultancy portfolio, proactively supporting delivery of the University's strategic objectives for Academic Consultancy.
  2. Provide effective oversight and financial management of all consultancy budgets within the University portfolio, working closely with the Academic Consultancy Managers, Contract Managers, and Finance Consultancy team.
  3. Build relationships and maintain an effective network with relevant colleagues across the organisation, speaking with authority on the subject to all stakeholders engaging in University Academic Consultancy activities.
  4. Lead the ACS portfolio management system and reporting tools, ensuring compliance with fiscal regulations, risk obligations, and data management best practice.
  5. Produce and distribute regular operational reports, compiling and analysing large data sets into comprehensive evidence-based reports to deliver robust management information and recommendations for future service delivery.
  6. Manage project administration, including consultancy project forms, supplier set up forms, provision of banking information, and other related duties as reasonably required.
  7. Administer the ACS budget and work with the broader ACS team to continually monitor, review, and implement changes to systems to enhance operational efficiency and effectiveness.
  8. Assist with business development initiatives and gather feedback on service experience to inform continuous quality improvement.
  9. Lead the organisation of reputationally important pan-university ACS events, workshops, and training programmes to grow academic engagement.
  10. Support the development and maintenance of the ACS webpages.
  11. Perform any other duties as directed by the manager or nominee.
Knowledge, Qualifications, Skills and Experience

The ideal candidate will possess a strong understanding of financial processes, systems, and budgeting in a large organisation, as well as detailed knowledge and understanding of interrogating and maintaining databases.

They will also have excellent customer service and communication skills, with the ability to interact and collaborate effectively with a range of stakeholders.

A proven analytical skillset, with the ability to logically assess data and apply effective evidence-based approaches to decision making, process improvements, and problem solving, is essential.

The successful candidate will also have experience of systems and analysing data with high degree of numerical accuracy, as well as demonstrable experience of customer service and interacting with confidence, diplomacy, and professionalism with internal and external colleagues and partners at the highest level.

Experience of business process improvement, dealing with accounts, and running enquiries on finance systems is also desirable.

Terms and Conditions

This is a full-time position (35 hours per week) with a salary of Grade 6, £32,332 - £36,024 per annum. Relocation assistance will be provided where appropriate.

The University of Glasgow is an inclusive community that values ambition, excellence, integrity, and curiosity. As a valued member of our team, you can expect a warm, welcoming, and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

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