Academic Consultancy Officer
3 days ago
The Academic Consultancy Officer will lead the delivery and continuous improvement of processes, procedures, and systems underpinning the Academic Consultancy Service (ACS) to ensure service excellence, portfolio growth, and support strategic management of the University's Academic Consultancy activities.
Main Duties and Responsibilities- Lead high-level operational management of the University's Academic Consultancy portfolio to proactively support delivery of the University's strategic objectives for Academic Consultancy.
- Provide effective oversight and financial management of all consultancy budgets within the University portfolio, working closely with the Academic Consultancy Managers, Contract Managers, and Finance Consultancy team.
- Build relationships and maintain an effective network with relevant colleagues across the organisation and communicate effectively with stakeholders engaging in University Academic Consultancy activities.
- Lead the ACS portfolio management system and reporting tools and work with the ACS Managers to ensure compliance with fiscal regulations, risk obligations, and data management best practice.
- Produce and distribute regular operational reports and compile and analyse large data sets into comprehensive evidence-based reports.
- Manage project administration, including consultancy project forms, supplier set up forms, provision of banking information, and other related duties.
- Work with the broader ACS team to continually monitor, review, and implement changes to systems to enhance the operational efficiency and effectiveness of consultancy processes, procedures, and systems.
- Assist with business development initiatives and gather feedback on service experience to inform continuous quality improvement.
- Lead the organisation of reputationally important pan-university ACS events, workshops, and training programmes to grow academic engagement.
- Support the development and maintenance of the ACS webpages.
The ideal candidate will possess a strong understanding of financial processes, systems, and budgeting in a large organisation, as well as experience of interrogating and maintaining databases.
They will also have excellent customer service and communication skills, with the ability to interact and collaborate effectively with a range of stakeholders.
A relevant work experience with above qualification, or evidence of progression and development gained through considerable relevant work experience, is essential.
Terms and ConditionsThis post is full-time (35 hours per week) and open-ended. Relocation assistance will be provided where appropriate.
As a valued member of our team, you can expect a warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
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