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Service Manager

2 months ago


Bangor, United Kingdom Cartrefi Cymru Co-operative Full time
{"title": "Service Manager", "content": "

About the Role:

As a Service Manager at Cartrefi Cymru Co-operative, you will be responsible for the day-to-day operation of our support service. Your focus will be on promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.

Your Key Responsibilities:

  • Provide motivational leadership and direction to your team, enabling them to give quality, person-centred support.
  • Build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service.
  • Work collaboratively with colleagues to achieve our goals and objectives.

About You:

  • You will have excellent people skills and be able to communicate professionally and empathetically.
  • You will be reliable and committed, with the ability to work under pressure.
  • You will have a strong understanding of care management principles and be able to work towards QCF Level 5.

What We Offer:

  • An attractive salary from £28,590.45.
  • Career progression opportunities.
  • A company pension scheme.
  • A healthcare plan.
  • An employee assistance programme and wellbeing support.
  • Fully paid in-house management training provided.
  • Paid DBS and SCW registration fees.

Company Values:

We are an innovative organisation that encourages the people we support, our employees and members of the community to be in control of one of Wales' largest support providers. Our values of Respect, Enable and Safeguard are embedded in all that we do.

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