Service Manager

6 months ago


Bangor, United Kingdom Cartrefi Cymru Co-operative Full time

“Build your future & create a change” 

About the company:

Cartrefi was established as a not-for-profit charity in 1989 by a group of parents and activists. We support people with learning disabilities in Wales. The company currently employs 1200 employees, 650 people we support and 1000s of friends, family and supporters. We are an innovative organisation that encourages the people we support, its employees and members of the community to be in control of one of Wales’ largest support providers. Our Values of Respect, Enable and Safeguard are embedded in all that we do.

 
Benefits:

Attractive salary from £28,590.45

Career progression opportunities 

Company Pension Scheme 

Healthcare Plan 

Employee Assistance Programme and wellbeing support 

Fully paid in house management training provided 

Paid DBS and SCW registration fees 

Cooperative events and activities such as “Cartrefi fest” 

Job Responsibilities:

 The Service Manager is responsible for the day-to-day operation of the support service. Your focus will be on promoting independence for the people we support and enabling them in an innovative, person-centred and flexible way.

You will provide motivational leadership and direction to your team, enabling them to give quality, person centred support. You will build positive relationships with all stakeholders and put our vision and values into action to deliver an excellent service. 

Your skills and experience will include:

Excellent people skills 

Be reliable and committed

Be able to communicate professionally and empathetically? 

Be able to work under pressure 

Be able to work well as a member of a growing team 

Sleep ins, evening and weekend work may be required.

You will be required to be a car driver and prepared to travel across the region 

Care management experience is essential

QCF level 3 and willing to work towards Level 5.

Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible 



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