Customer Service Representative

3 weeks ago


Wigan, Wigan, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague at Tesco Wigan Hindley Extra. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

• Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience
• Work collaboratively with colleagues to achieve sales and service targets
• Maintain a high level of product knowledge and provide recommendations to customers
• Ensure a safe and secure working environment, adhering to company policies and procedures
• Participate in visual merchandising and store displays to create an engaging shopping experience

What We Offer

• Competitive hourly rate, with opportunities for pay increases and bonuses
• Comprehensive training and development programs to enhance your skills and knowledge
• A supportive and inclusive work environment, with opportunities for career progression
• Access to exclusive discounts and benefits, including a Colleague Clubcard
• A range of wellbeing services and resources to support your physical and mental health

About Us

Tesco is a leading retailer committed to serving our customers, communities, and planet. We strive to create a workplace where everyone feels welcome and valued, and where we can all thrive. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.

Requirements

• A passion for delivering outstanding customer service and a commitment to excellence
• Excellent communication and teamwork skills, with the ability to work collaboratively with colleagues
• A flexible and adaptable approach, with a willingness to learn and take on new challenges
• A high level of product knowledge and a keen eye for detail
• A commitment to maintaining a safe and secure working environment

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.

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