Pensions Administration Specialist

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottinghamshire County Council Full time

Join Our Team in Pensions Administration

At Nottinghamshire County Council, we are dedicated to managing The Local Government Pension Scheme for our active, deferred, and retired members. As we enhance our software system, Civica UPM, we are excited to streamline processes and create a more automated approach to benefit processing and online services for scheme members and employers.

The Pensions Administration Team plays a crucial role in delivering this service, assisting members as they prepare for retirement, providing essential pension information to our active workforce, and supporting pensioners who are already receiving their benefits.

Are you a people-oriented individual with a proactive mindset? If so, we would be delighted to welcome you to our team at Nottinghamshire County Council. Previous experience in pensions is advantageous, but we also encourage new team members and offer comprehensive training.

These positions are supervisory roles within the Pensions Administration Team, where you will guide a team of Level 2 and Level 1 Pensions Administrators in their responsibilities related to the Local Government Pension Scheme. You will also play a key role in the ongoing assessment and enhancement of processes as we strive for continuous improvement and automation in service delivery.

Key Qualifications:

  • Excellent communication skills, both written and verbal
  • Commitment to delivering exceptional service to our clients
  • Ability to engage in both enjoyable and fast-paced discussions
  • Flexibility to adapt to a variety of tasks
  • Enthusiasm for contributing to the development of new processes
  • A positive attitude and a genuine passion for assisting others
  • Strong mathematical skills with the capability to perform basic calculations.

In return, as a valued member of our Pensions Administration Team, you will gain significant responsibility and opportunities for professional growth, including building your knowledge of relevant pension regulations. You will join a friendly and supportive team that is committed to helping you reach your full potential.

This role involves a 37-hour workweek, with a flexible working time scheme in place. Our team currently operates in a hybrid model, combining remote work with regular in-office time as part of a structured training and team communication program.

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