Pensions Administration Specialist

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottinghamshire County Council Full time

Join Our Pensions Administration Team

At Nottinghamshire County Council, we are dedicated to managing the Local Government Pension Scheme for our active, deferred, and retired members. We are entering an exciting phase as we enhance our software system, Civica UPM, to streamline processes and create a more automated approach to benefit processing, along with an online service for both scheme members and employers.

The Pension Administration Team plays a crucial role in delivering this service, assisting scheme members as they near retirement, providing essential pension information to our active workforce, and supporting pensioners who are already receiving their benefits.

Are you a people-oriented individual with a proactive mindset? If so, you might be the perfect addition to our team at Nottinghamshire County Council. While prior pensions experience is advantageous, we also welcome newcomers and offer comprehensive training.

These roles involve gaining knowledge about the Local Government Pension Scheme Regulations at an operational level, along with the processing and calculation of scheme benefits, including deferments, refunds of contributions, and transfers between pension funds. Additionally, you will participate in ongoing data management and process enhancement tasks.

Key skills and attributes required include:

  • Excellent communication abilities – both written and verbal
  • Commitment to delivering outstanding service to our clients
  • Capability to engage in both enjoyable and dynamic conversations
  • Adaptability across a variety of tasks
  • Enthusiasm to participate and contribute to the evolution of new processes
  • A positive attitude and a genuine passion for assisting others
  • Strong mathematical skills and the capacity to perform basic calculations.

In return, as a member of our Pension Administration Team, you will gain significant responsibility and opportunities to excel in your career. You will build knowledge and understanding of relevant pension regulations while joining a friendly and supportive team that is committed to helping you reach your full potential.

This position entails a 37-hour workweek, with a flexible working time scheme in place. Our team currently operates in a hybrid model, combining remote work with regular in-person office interactions as part of a structured training and team communication program.

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