Service Operations Supervisor

3 weeks ago


Exeter, Devon, United Kingdom Markerstudy Group Full time

Join Markerstudy Group as a Service Centre Supervisor:

Markerstudy Group, a prominent player in the automotive sector, is on the lookout for a Service Centre Supervisor to enhance our operational efficiency. In this pivotal role, you will oversee the performance metrics, uphold service standards, and manage inventory within the Service Centre. Your role will involve collaborating with team members and clients, engaging with management, and ensuring compliance with health and safety regulations.

Key Responsibilities:

  • Monitor and drive Technician performance metrics
  • Ensure adherence to Service Centre quality standards
  • Assist and support both colleagues and clients
  • Oversee inventory management in the absence of the Service Centre Manager
  • Provide constructive feedback to management
  • Communicate effectively with Technicians, Service Centre Manager, and Area Manager
  • Promote and maintain health and safety standards within the Service Centre
  • Manage and replenish consumable stock levels
  • Coordinate waste management processes
  • Perform additional tasks as directed by management

Essential Skills:

  • Ability to operate independently as well as part of a team
  • Exceptional communication abilities
  • Strong organizational and planning skills
  • Adaptable and flexible work approach
  • Self-driven and proactive mindset


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