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Administrative Operations Supervisor

2 months ago

Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

Position Overview

The Administrative Operations Supervisor plays a crucial role in overseeing the management of administrative and clerical personnel, ensuring the smooth operation of administrative tasks on a daily basis.

This position is essential in guaranteeing that all team members are effectively managed in accordance with the guidelines established by senior management.

The supervisor will ensure that the administrative services are adequately staffed and that their activities align closely with the strategic objectives of the organization.

The role involves ensuring that administrative functions operate efficiently on a daily basis, catering to the requirements of various service lines and their clientele.

A key responsibility is to inspire and support the administrative team, emphasizing the importance of patient care and experience.

Providing exceptional customer service is paramount, which may involve interacting with distressed and anxious individuals, requiring a compassionate and empathetic approach.

Key Responsibilities

For a comprehensive overview of the responsibilities associated with this role, please refer to the detailed job description section below. As an integral member of the Royal Devon University Healthcare NHS Foundation Trust, you will collaborate with a dedicated team committed to enhancing patient health and well-being.

About the Organization

Serving a vast area across Northern, Eastern, and Mid Devon, our organization employs over 15,000 individuals, making us the largest employer in the region. We provide a wide array of services to more than 615,000 individuals across an extensive geographical area, with some specialized services extending to neighboring regions.

Our facilities include North Devon District Hospital and the Royal Devon and Exeter Hospital, where we deliver emergency, specialized, and general medical services.

In addition to our acute hospitals, we offer integrated health and social care services in various environments, including community hospitals, outpatient clinics, and home care. Our services also encompass primary care, specialized community services, and referral centers.

With cutting-edge technology and strong partnerships with local educational institutions, we are at the forefront of research and innovation, enabling us to provide top-tier care to our communities.

This is an exciting opportunity to join the Royal Devon as we continue to evolve and enhance our services.

Role Details

Are you eager to advance your leadership capabilities? We are seeking an Administrative Operations Supervisor for our Urology, Clinical Measurements, and Surgical Preparation services.

The successful candidate will be responsible for delivering high-quality management of administrative services, fostering motivation and support within the team, establishing clear objectives, and contributing to service improvements, including monitoring attendance and performance reviews while adhering to HR policies.

The selected individual will receive comprehensive support from colleagues and senior management to maximize their potential during this role.

Work Schedule: Standard working hours, Monday to Friday.

Inclusivity Commitment

The Royal Devon University Healthcare NHS Foundation Trust is dedicated to fostering a diverse and inclusive workplace where all individuals can thrive and reach their full potential. We actively encourage applications from candidates of all backgrounds, cultures, and abilities, recognizing the value of a diverse workforce that reflects the communities we serve.

Employee Benefits

We are committed to nurturing a culture that supports your development and that of your team. This may include funding for professional qualifications, study days, and opportunities for skill enhancement through rotational placements.

We prioritize the well-being of our staff, promoting a healthy work-life balance through flexible working arrangements and family-friendly policies.

New employees will start with a generous annual leave package, which increases with tenure, along with access to comprehensive occupational health services.

Additional Benefits Include:

- Access to staff discounts on various services and products.

- Salary sacrifice options, including childcare services.

- Participation in the NHS Pension scheme.

- Cycle to work scheme.

These are just a few of the benefits available to those interested in this role. We look forward to hearing from you.

General Requirements

Essential Qualifications

  • Refer to the job description for detailed qualifications and requirements.

Desirable Qualifications

  • Refer to the job description for additional qualifications and requirements.