Customer Service Representative
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Blue Arrow. As a key member of our front-of-house team, you will be responsible for providing an exceptional service experience to our clients and customers.
Key Responsibilities:
- Work in all areas of the operation, including front of house, plate wash, and coffee shops, on a rotational basis.
- Ensure that the counters and server area are clean and ready for each service with the correct utensils and condiments available.
- Provide an efficient, caring, and friendly service to all customers and inform your team leader or duty manager of any issues or complaints that you may encounter.
- Liaise with the Kitchen Brigade to ensure a constant replenishment of the food on offer.
- Operate the tills and 'up sell' items where appropriate, with incentives given for great performance on sales.
What We Offer:
- 20 days holiday - no bank holidays will be worked.
- Meals on duty.
- Uniform is provided.
- Straight shifts - hours can be set according to what you can do, with earliest start and latest finish at 16:00.
About Blue Arrow:
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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