Customer Service Representative
2 months ago
Pertemps Reading is seeking a skilled Frontline Customer Service Representative to join the DHL team based in Reading. As a key member of the team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to internal departments and customers.
Key Responsibilities:- Build rapport with customers and establish their needs
- Deliver a consistent call/contact flow
- Give customers confidence in the information provided
- Maximise upselling opportunities while ensuring customers have an informed choice
- Remain positive and enthusiastic throughout customer contact
- Consistently provide a high level of quality service
- Maintain customer loyalty
- Complete a full 5-year address and employment check
- Have a clear criminal record (this will be done prior to any employment offer)
- Experience with MS Excel and Word is advantageous
- Any customer service-related background is desired
- Any sales background will certainly be an advantage
- £14.55 per hour as a competitive salary offered
- Time in Lieu available for any weekend work completed
- Performance-based bonus scheme
- Generous holiday entitlement increasing per year of service (if permanent contract offered)
- Company Pension scheme with excellent company contributions (if permanent contract offered)
- Large onsite parking facilities for all manner of license holders and vehicle types
Working hours for this role are between 08:00 and 20:00 Monday to Friday, with successful candidates being prepared to work every other Saturday on average. Overtime pay rates are available and are a fantastic incentive for anyone willing to go the extra mile for the company and themselves.
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Moto Full timeCustomer Service Representative - Burger KingAs a Customer Service Representative at Burger King, you will be part of a dynamic team delivering exceptional customer service and transforming the UK's rest stop experience. We're not seeking colleagues with years of customer service experience in hospitality or retail, we're just looking for enthusiastic people...
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Customer Service Representative
2 weeks ago
Reading, Reading, United Kingdom Moto Full timeJoin Moto's TeamMoto is seeking enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our Burger King restaurants.As a Customer Service Representative, you will be the face of our brand, interacting with...
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Customer Service Representative
1 month ago
Reading, Reading, United Kingdom Vistry Group Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Vistry Services Division. As a Customer Service Representative, you will play a vital role in improving the way our Division deals with incoming customer enquiries and delivering greater customer satisfaction by responding in a timely and...
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Customer Service Representative
1 month ago
Reading, Reading, United Kingdom Vistry Group Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Vistry Services Division. As a Customer Service Representative, you will play a vital role in improving the way our Division deals with incoming customer enquiries and delivering greater customer satisfaction by responding in a timely and...
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Customer Service Representative
2 weeks ago
Reading, Reading, United Kingdom Landmark Information Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Landmark Information. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Landmark Information Full timeCustomer Service Representative RoleAbout the JobLandmark Information is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their queries, and resolving any issues in a timely and professional manner.Key...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Inc Recruitment Full timeSales and Customer Service Advisor RoleWe are seeking enthusiastic individuals to join our sales team as Sales and Customer Service Advisors. As a Sales and Customer Service Advisor, you will be responsible for representing our clients on an events basis, providing excellent customer service, and achieving sales targets.Key Responsibilities:Provide...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Inc Recruitment Full timeSales and Customer Service Advisor RoleWe are seeking enthusiastic individuals to join our sales team as Sales and Customer Service Advisors. As a Sales and Customer Service Advisor, you will be responsible for representing our clients on an events basis, providing excellent customer service, and achieving sales targets.Key Responsibilities:Provide...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Moto Full timeCustomer Service RepresentativeAs a Customer Service Representative at Moto, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless experience for our guests. You will be responsible for serving customers in a timely manner, preparing food and refreshments, and providing assistance with any queries or concerns.We...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Personnel Selection Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer support team, you will be responsible for providing exceptional service to our customers, both in-store and over the phone.Key Responsibilities:Deliver outstanding...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Liz Earle. As a Customer Service Representative, you will be responsible for providing exceptional customer service and building strong relationships with our customers.Key ResponsibilitiesProvide personalized consultations and skin services to customersMeet sales...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of...
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Customer Service Representative
4 weeks ago
Reading, Reading, United Kingdom Thames Water Utilities Limited Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Thames Water Utilities Limited. As a key member of our Property Searches Team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Welcome Break Full timeCustomer Service Role at Welcome BreakWelcome Break is a leading provider of motorway services, and we are currently seeking a Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring that they have a positive experience at our...
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Customer Service Representative
3 weeks ago
Reading, Reading, United Kingdom Xact Placements Limited Full timeCustomer Service RepresentativeAt Xact Placements Limited, we're seeking a skilled Customer Service Representative to join our team. As a key member of our small but dynamic team, you'll provide essential support to clients across the UK, handling inquiries via phone and email. Your role will involve coordinating facilities services, managing supplier...
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Customer Service Representative
1 month ago
Reading, Reading, United Kingdom Pertemps Full timePertemps Reading: Frontline Customer Service RepresentativeWe are seeking a skilled and enthusiastic Frontline Customer Service Representative to join our DHL team in Reading. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Build rapport...
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Customer Service Representative
1 month ago
Reading, Reading, United Kingdom Pertemps Full timePertemps Reading: Frontline Customer Service RepresentativeWe are seeking a skilled and enthusiastic Frontline Customer Service Representative to join our DHL team in Reading. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Build rapport...
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Customer Service Representative
2 weeks ago
Reading, Reading, United Kingdom JoJo Maman Bébé Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at JoJo Maman Bébé. As a Customer Service Representative, you will be the face of our brand, providing exceptional customer care and service to our customers.Key ResponsibilitiesAssist customers in-store and via phone, providing a high level of...