Business Systems Support Specialist

3 weeks ago


London, Greater London, United Kingdom REISS Full time

Job Title: Business Systems Support Specialist at REISS

Overview:

Are you enthusiastic about providing support and ensuring the smooth operation of business systems? If so, we invite you to explore the opportunity to join us as a Business Systems Support Specialist at REISS. In this position, you will play a crucial role in the upkeep and assistance of various business systems, including their integration with external platforms. A flexible schedule and readiness for on-demand tasks will be essential.

Ideal Candidate:

  • Background in retail IT systems support
  • Expertise in Microsoft Dynamics Business Central
  • Understanding of Retail, Merchandising, Finance, and Warehouse management solutions
  • Collaborative team player with strong technical capabilities
  • Advanced Excel skills and familiarity with Microsoft applications
  • Experience with SaaS solutions and API integrations
  • Highly organized with excellent communication abilities
  • Knowledge of data reporting systems

Key Responsibilities:

  • Providing both proactive and reactive support for business applications
  • Monitoring application performance and data integrity
  • Conducting analysis and troubleshooting
  • Managing support issues and escalating when necessary
  • Delivering outstanding customer service
  • Implementing minor modifications to facilitate business development

What We Offer:

  • Competitive salary package
  • Company pension plan
  • Employee discount program
  • Bonus structure
  • Health and Wellbeing initiatives
  • Additional employee benefits


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