IT Systems Support Specialist

3 weeks ago


London, Greater London, United Kingdom Student Cribs Full time
IT Systems Support Specialist

We are looking for a skilled and knowledgeable individual to become a part of our Digital team as an IT Systems Support Specialist. This position entails managing software development, gathering functional requirements, and ensuring that systems align with business objectives.

Key Responsibilities
  • Overseeing the development and maintenance of software products and applications
  • Collecting functional requirements through process analysis
  • Ensuring that systems function according to business standards
  • Contributing to the planning, budgeting, and strategic direction of systems
  • Conducting feasibility studies for systems initiatives
  • Establishing essential performance metrics
  • Evaluating project and systems data for optimization
  • Identifying challenges and recommending solutions
  • Providing operational assistance and collaborating with stakeholders
  • Preparing and managing systems documentation and reports
  • Overseeing systems contracts and financial management
Required Qualifications
  • Bachelor's degree in a STEM discipline or a related area
  • 1 – 2 years of relevant experience
  • Proficient in Excel; experience with SQL and Power BI is a plus
  • Familiarity with common technology stacks
  • Understanding of the software product lifecycle
  • Experience in managing projects with various stakeholders
  • Exceptional communication and presentation abilities
  • Strong analytical and critical thinking skills
  • Good interpersonal and organizational capabilities

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