Guest Services Supervisor

3 weeks ago


Liverpool, Liverpool, United Kingdom Exhibition Centre Liverpool Full time

Contract Type: Permanent
Salary: £34, £37,989.04
Hours: Annualised 1950 Hours

Exhibition Centre Liverpool is a premier venue that hosts a variety of events, including exhibitions, conferences, and entertainment shows.

As a key player in promoting Liverpool's vibrant event scene, we have successfully hosted numerous high-profile events, showcasing our capability to manage large-scale gatherings.

The successful applicant will take on a pivotal role in overseeing designated events across the Exhibition Centre Liverpool.

The Guest Services Supervisor is responsible for ensuring that all attendees receive exceptional customer service while feeling secure and welcomed during their visit.

Key Qualifications:

To excel in this position, candidates should possess a minimum of two years of demonstrated experience in Event or Operational Management. We seek individuals who exhibit the following attributes:

  • Strong commitment to customer satisfaction
  • Proficient multitasking abilities
  • Ability to thrive in high-pressure situations
  • Effective communication skills with a diverse audience
  • Strong problem-solving capabilities
  • A drive for continuous improvement

Flexibility in working hours, including evenings, weekends, and night shifts, is essential for this role. The position is entirely operational, with working hours dictated by the event schedule. This role operates on an annualised hours contract.

Moreover, the ideal candidate will be enthusiastic, collaborative, and will enhance our skilled and dedicated team. If you possess ambition, passion, and a desire to contribute to the ongoing success of Exhibition Centre Liverpool, this opportunity may be a perfect fit for you.

Exhibition Centre Liverpool values diversity and inclusivity within our workforce. We are committed to creating an environment where all individuals feel respected and valued, and we encourage applications from qualified candidates from all backgrounds.



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