Housekeeping Supervisor
5 days ago
Job Summary
The Housekeeping Supervisor is a key member of the hotel team, responsible for ensuring the highest standards of cleanliness and presentation in our luxurious rooms and public areas. As a Housekeeping Supervisor, you will be the driving force behind delivering exceptional guest experiences, providing personalized touches and attention to detail in every aspect of your work.
Key Responsibilities
- Lead and motivate a team of Housekeeping Heartists to deliver exceptional service standards and maintain a 5-star atmosphere.
- Conduct regular room checks and public area inspections to ensure the highest standards of cleanliness and presentation.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless communication and a positive guest experience.
- Manage and maintain accurate records of guest requests, complaints, and feedback.
- Participate in training and development programs to enhance your skills and knowledge.
Requirements
- Positive attitude and passion for delivering exceptional service.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong leadership and team management skills.
- Attention to detail and ability to maintain high standards.
What We Offer
As a Housekeeping Supervisor with RBH, you will enjoy a competitive salary, excellent benefits package, and opportunities for career growth and development. You will be part of a dynamic and supportive team, working in a luxurious hotel environment that offers a unique and rewarding experience.
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