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Property Administration Coordinator

2 months ago


Faversham, Kent, United Kingdom Shepherd Neame Full time

Are you a meticulous and organized professional who excels in providing administrative support? Do you enjoy working in a role that combines data management with assisting others?

We are pleased to present an opportunity for a proactive and detail-oriented individual with robust administrative capabilities to contribute significantly to the efficient management of our diverse property portfolio while ensuring tenant satisfaction.

The role of Property Administration Coordinator is centered around maintaining organization in a dynamic environment, facilitating accurate rent assessments, addressing project inquiries, and collaborating with project teams. As a key member of a compact team of three, you will engage closely with our tenants and internal partners in Finance, Tenancy, and Surveying departments.

What we offer:
  • Competitive salary
  • Company-provided laptop and mobile phone, along with any necessary specialized equipment
  • 25% discount on dining at Shepherd Neame Managed Houses
  • 25% discount on overnight stays at Managed House Hotels
  • Up to 40% discount on select items from the Visitor Centre Shop
  • Access to Sheps Hut discounts and special offers across numerous high street retailers and services
  • Financial wellness app and early wage access program
  • Generous Company Pension Plan
  • Share Incentive Plan
  • Access to a mental well-being platform
  • 25 days of annual leave (+ bank holidays)
  • Full-time working hours: 08:30 - 17:00, Monday to Friday, with a 1-hour unpaid lunch break.
Key Responsibilities:
  • Provide administrative and project support for our diverse property portfolio
  • Oversee the complete administration of the rent review process using our designated system, coordinating with finance teams
  • Address and manage all project inquiries, ensuring timely and efficient resolutions
  • Maintain and update all project documentation from initiation through to post-completion
  • Process orders and manage purchase invoices
  • Coordinate project team members to arrange meetings and communications
  • Administer information flow to key stakeholders, including minutes from project meetings
  • Provide additional administrative support for the professional property team (including rates, deeds, statutory documents, etc.)
  • Assist the broader property team as needed
The Ideal Candidate:
  • Proactive, organized, and detail-oriented with a strong focus on accuracy
  • Excellent verbal and written communication skills, capable of engaging effectively with contractors and colleagues
  • Strong problem-solving abilities and the capacity to work independently with minimal oversight
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Demonstrated ability to work collaboratively within a team and adapt to changing requirements
  • Commitment to maintaining high standards and delivering exceptional service to all stakeholders
  • Proficient in Microsoft Office Suite and relevant scheduling software
  • Experience in property management is advantageous but not mandatory
  • Familiarity with CAFM systems and statutory compliance is a plus but not essential

About Shepherd Neame:
As Britain's oldest brewer, Shepherd Neame has been a cornerstone of the market town of Faversham, Kent for over 300 years. We are an independent family business, proud of our award-winning visitor center and our extensive network of over 300 pubs and hotels across London and the South East. Our team comprises around 1,500 members across our pub estate and more than 270 at our Brewery and Support Office.

At Shepherd Neame, we value diversity, equality, and inclusion. We welcome applications from all individuals, regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to create an inclusive and supportive work environment where every employee feels respected and empowered to reach their full potential.