Enterprise Account Manager

2 days ago

London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full time

Job Title: Enterprise Account Manager

Job Summary:

We are seeking an experienced Enterprise Account Manager to join our team at Sphere Digital Recruitment | Best Small Company 2022. As an Enterprise Account Manager, you will be responsible for ensuring the successful onboarding of new enterprise clients to our platform, managing relationships with senior client stakeholders, developing and delivering training materials, and addressing client queries.

Key Responsibilities:

  • Conduct regular check-ins and business reviews with clients to ensure they are clear on progress and the status of the account.
  • Identify growth opportunities, increased engagement and usage to drive growth.
  • Create comprehensive training materials, including user guides, video tutorials, and webinars.

Requirements:

  • Proven experience as an Enterprise Account Manager in a technology company, preferably within the B2B SaaS industry.
  • Demonstrable experience managing enterprise installations of CRM, DXP, or other data-driven management platforms (Salesforce preferred).

What We Offer:

We encourage applications from experienced professionals who are passionate about delivering exceptional client service and driving business growth. If you have a proven track record in account management and are looking for a new challenge, we would love to hear from you.

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