Customer Service Representative

5 days ago

Peterborough, Peterborough, United Kingdom Diligenta Full time
About the Role

We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Diligenta. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, providing them with a seamless and personalized experience.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and other communication channels.
  • Listen actively to customers' concerns and respond with empathy and understanding.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless service delivery and resolve any issues that may arise.
  • Stay up-to-date with product knowledge and services to provide accurate and informed responses to customers.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment.
  • The opportunity to work with a leading provider of outsourced administration services.
  • A chance to make a positive difference in the lives of millions of customers.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other relevant software applications.
  • A passion for delivering exceptional customer service and a commitment to excellence.
About Diligenta

Diligenta is a leading provider of outsourced administration services, dedicated to making a positive difference in the lives of millions of customers. We deliver exceptional customer service to some of the UK's most well-known brands, and our innovative technology solution enables us to provide a seamless and personalized experience to our customers.

  • Customer Service Representative

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...

  • Customer Service Representative

    1 day ago

    Peterborough, Peterborough, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...

  • Customer Service Representative

    22 hours ago

    Peterborough, Peterborough, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely...

  • Customer Service Representative

    2 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Complaint Handler, you will play a vital role in ensuring exceptional customer service delivery.Key ResponsibilitiesRepresent our brand and ensure every customer feels relieved or satisfied after their callWork collaboratively with our team to resolve...

  • Customer Service Representative

    3 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Complaint Handler, you will play a vital role in ensuring exceptional customer service delivery.Key ResponsibilitiesRepresent our brand and ensure every customer feels relieved or satisfied after their callWork collaboratively with our team to resolve...

  • Customer Service Representative

    2 weeks ago

    Peterborough, Peterborough, United Kingdom Moto Full time

    About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience at our motorway services area.Key Responsibilities:Provide...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a key member of our Global Support Centre, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...

  • Customer Service Representative

    6 days ago

    Peterborough, Peterborough, United Kingdom Travelex Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Travelex. As a key member of our Global Support Centre, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom A-Plan Full time

    About A-PlanA-Plan is a leading insurance broker that provides a wide range of insurance products to individuals and businesses. Our team of experts is dedicated to delivering exceptional customer service and finding the right insurance solutions for our clients.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative...

  • Customer Service Representative

    6 days ago

    Peterborough, Peterborough, United Kingdom A-Plan Full time

    About A-PlanA-Plan is a leading insurance broker that provides a wide range of insurance products to individuals and businesses. Our team of experts is dedicated to delivering exceptional customer service and finding the right insurance solutions for our clients.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative...

  • Customer Service Representative

    2 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our...

  • Customer Service Representative

    2 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom Addison Lee Full time

    About UsAddison Lee is a leading passenger transportation company that has been serving London since 1975.We pride ourselves on delivering high-quality services to our clients, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a skilled Customer Service Representative to join our 'At Your Service' Call Centre in...

  • Customer Service Representative

    6 days ago

    Peterborough, Peterborough, United Kingdom Addison Lee Full time

    About UsAddison Lee is a leading passenger transportation company that has been serving London since 1975.We pride ourselves on delivering high-quality services to our clients, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a skilled Customer Service Representative to join our 'At Your Service' Call Centre in...

  • Customer Service Representative

    3 days ago

    Peterborough, Peterborough, United Kingdom FigFlex Offices Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FigFlex Offices. As a key member of our reception team, you will be responsible for providing exceptional customer service and support to our clients and building occupants.Key ResponsibilitiesSales and MarketingAssist with viewings and provide...

  • Customer Service Representative

    3 days ago

    Peterborough, Peterborough, United Kingdom FigFlex Offices Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FigFlex Offices. As a key member of our reception team, you will be responsible for providing exceptional customer service and support to our clients and building occupants.Key ResponsibilitiesSales and MarketingAssist with viewings and provide...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Complaint Handler, you will play a vital role in delivering exceptional customer service to our clients.Key ResponsibilitiesRespond to customer complaints in a professional and empathetic mannerResolve issues in a timely and effective mannerProvide...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Diligenta. As a Complaint Handler, you will play a vital role in delivering exceptional customer service to our clients.Key ResponsibilitiesRespond to customer complaints in a professional and empathetic mannerResolve issues in a timely and effective mannerProvide...

  • Customer Service Representative

    5 days ago

    Peterborough, Peterborough, United Kingdom The One Group Full time

    Customer Service Role at a Prestigious Business We are seeking a friendly and assertive individual with experience in customer-facing roles to join our team at The One Group as a Customer Service Representative. This is a fantastic opportunity to become a vital part of our dynamic team and contribute to our mission. Key Responsibilities: Providing a warm...

  • Customer Service Representative

    6 days ago

    Peterborough, Peterborough, United Kingdom The One Group Full time

    Customer Service Role at a Prestigious Business We are seeking a friendly and assertive individual with experience in customer-facing roles to join our team at The One Group as a Customer Service Representative. This is a fantastic opportunity to become a vital part of our dynamic team and contribute to our mission. Key Responsibilities: Providing a warm...