Animal Licensing Officer
16 hours ago
We are seeking a highly skilled and motivated Licensing Officer to join our team at the Institute of Licensing Ltd. The successful candidate will be responsible for supporting the delivery of licensing functions, with a focus on taxi licensing, alcohol and entertainment, and animal licensing.
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. They will be responsible for resolving a high volume of enquiries via telephone and email, and will work closely with colleagues to deliver a high-quality service.
The role offers a range of benefits, including 24 days annual leave (rising to 29 after 5 years' service), subsidised gym membership, and car parking. The successful candidate will also be entitled to join the local government pension scheme and non-contributory life assurance.
About the TeamWe are a small and friendly team, well-positioned in a supportive wider environment of colleagues in the Environmental Health, Community Safety, and Enforcement areas. Our offices are in Epsom, Surrey, within easy reach of a range of direct railway and road links.
We operate a flexible working arrangement, where officers can work from home for part of the week, but it will be a requirement for you to work from our offices on a regular and frequent basis.
Key Responsibilities- Support the delivery of licensing functions, with a focus on taxi licensing, alcohol and entertainment, and animal licensing.
- Resolve a high volume of enquiries via telephone and email.
- Work closely with colleagues to deliver a high-quality service.
- Develop and maintain effective relationships with stakeholders, including licence holders and the public.
To be successful in this role, you will need:
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and ability to maintain accurate records.
- Ability to work independently and as part of a team.
We offer a range of benefits, including:
- 24 days annual leave (rising to 29 after 5 years' service).
- Subsidised gym membership.
- Car parking.
- Entitlement to join the local government pension scheme.
- Non-contributory life assurance.
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