Relief Security Officer

2 days ago


Epsom, Surrey, United Kingdom ICTS Europe Full time
Job Title: Relief Security Officer

ICTS Europe is seeking a highly skilled and experienced Relief Security Officer to join our team in Epsom and Carshalton. As a Relief Security Officer, you will play a vital role in ensuring the safety and security of our clients and their premises.

Key Responsibilities:
  • Patrol buildings to deter and detect potential security threats
  • Manage emergencies, including fire evacuation, conflict management, and physical intervention
  • Work closely with client representatives, customers, and colleagues to resolve queries and provide excellent customer service
  • Manage access control for employees, visitors, patients, and contractors
  • Identify and report Health & Safety issues and provide first aid if necessary
  • Maintain accurate records, including incident reports and daily occurrence logs, using computer-based systems
  • Investigate and write detailed reports on incidents, liaising with police and other third parties as required
Requirements:
  • Excellent customer service, communication, and organisational skills
  • Ability to remain calm and professional under pressure
  • Dynamic and able to interact with the public
  • Experience in a customer-facing role, ideally in security
  • SIA Door Supervision (DS) or Security Guarding (SG) license
  • 5-year checkable background
  • Ability to pass a criminal record check (CRC) to the required standard
  • Excellent command of English – both oral and written
What We Offer:
  • Full training and uniform
  • Health and safety equipment
  • Access to a Personal Pension Scheme
  • Health Insurance Scheme
  • Discount shopping platform
  • Employee Assistance Programme
  • Cycle to Work Scheme


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