Lead Inside Sales Team for EMEALA Region

2 weeks ago

London, Greater London, United Kingdom Johnson Controls Full time

About the Role

As Director, Inside Sales EMEALA, you will play a pivotal role in driving business success for small and midsize clients within the EMEALA region. Leading teams of phone-based account executives and technical experts, your primary focus will be on generating demand for solutions and services that empower clients to achieve their objectives by deeply understanding their unique needs.

This leadership position demands a strategic mindset, strong communication skills, and a passion for driving growth. You will effectively lead cross-functional teams, engage with senior executives, and align company strategies to fuel business expansion within the EMEALA market.

Key Responsibilities
  • Develop and execute strategic plans to secure customer support for proposed solutions.
  • Leverage your understanding of economic and market trends to optimize customer outcomes and drive value.
  • Establish long-term business objectives aligned with organizational values and prevailing market conditions.
  • Champion cultural shifts that contribute to strategic goals and enhance overall performance.
  • Take ownership of key customer metrics and guide your teams to achieve sustainable growth while elevating the customer experience.
  • Lead and inspire inside sales teams to explore new opportunities and propel business expansion.
  • Define and refine critical processes to maximize team efficiency and productivity.
  • Set targets, monitor performance, and provide transparent reporting of achievements to leadership.
  • Collaborate effectively with stakeholders to drive regional strategies and overcome challenges.
  • Ensure alignment between strategic accounts and market teams for consistent business focus and seamless operations.
Qualifications
  • Proficiency in SFDC, data management, and troubleshooting.
  • Experience with PowerBi and other Business Intelligence (BI) tools.
  • Strong Excel skills and familiarity with statistical analysis techniques.
  • Background in big data analysis and financial data interpretation.
  • Excellent verbal and written communication abilities.
  • Exceptional organizational and time-management skills.
  • Analytical and logical thinking capabilities.
  • Ability to gather and analyze data from diverse sources.
  • Self-motivated and proactive with the ability to work independently.
  • Proven capacity to perform under pressure and meet deadlines effectively.

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