Claims and Complaints Manager
2 days ago
Aston Charles is seeking a highly skilled Liability Claims Team Leader to join our team. As a key member of our claims team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.
Key Responsibilities- \t
- Manage a team of Liability Claims Handlers, providing training, development, and coaching to ensure they have the skills and knowledge needed to succeed. \t
- Allocate workloads and act as an escalation point for complaints, ensuring that all claims are handled efficiently and effectively. \t
- Conduct file and audit checks to ensure compliance with company policies and procedures. \t
- Handle your own caseload of higher value and complex claims, utilizing your expertise and knowledge to achieve successful outcomes. \t
- Work closely with the claims team to identify areas for improvement and implement changes to enhance the claims process. \t
- Contribute to the development of new policies and procedures, ensuring that they are aligned with company goals and objectives.
To be successful in this role, you will need to have:
- \t
- Expert knowledge of Liability claims, including Public and Employers' Liability losses. \t
- Strong managerial skills, with the ability to motivate and develop a team. \t
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders. \t
- A proactive approach to problem-solving, with the ability to think creatively and outside the box. \t
- A commitment to delivering high-quality results, with a focus on customer satisfaction.
Aston Charles is a leading recruitment agency specializing in General Insurance and Financial Services. We pride ourselves on providing a personalized service to our clients and candidates, with a focus on building long-term relationships.
What We OfferWe offer a competitive salary and benefits package, including support towards professional qualifications. We are committed to helping our employees develop their careers and achieve their goals.
How to ApplyIf you are a motivated and experienced Liability Claims Team Leader looking for a new challenge, please submit your application today.
We look forward to hearing from you
-
Claims and Complaints Manager
5 days ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityWe are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your managerial...
-
Claims and Complaints Manager
5 days ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityWe are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your managerial...
-
Claims and Complaints Manager
1 week ago
Peterborough, Peterborough, United Kingdom Aston Charles Full time{"h1":{"text":"Liability Claims Team Leader - Aston Charles"}},Aston Charles is seeking a seasoned Liability Claims Team Leader to join our team. As a key member of our claims team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your...
-
Claims and Complaints Manager
1 week ago
Peterborough, Peterborough, United Kingdom Aston Charles Full time{"h1":{"text":"Liability Claims Team Leader - Aston Charles"}},Aston Charles is seeking a seasoned Liability Claims Team Leader to join our team. As a key member of our claims team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your...
-
Claims and Complaints Manager
24 hours ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityWe are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your managerial...
-
Claims and Complaints Manager
20 hours ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeLiability Claims Team Leader OpportunityWe are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.Your managerial...
-
Liability Claims Team Leader
2 weeks ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeJob Title: Liability Claims Team LeaderJob Type: PermanentSector: General InsuranceSpecialism: Claims, CommercialLocation: RemoteSalary Range: Attractive salary plus benefitsJob Overview:Aston Charles is seeking an experienced Liability Claims Team Leader to join our team. As a Liability Claims Team Leader, you will be responsible for managing a team of...
-
Liability Claims Team Leader
2 weeks ago
Peterborough, Peterborough, United Kingdom Aston Charles Full timeJob Title: Liability Claims Team LeaderJob Type: PermanentSector: General InsuranceSpecialism: Claims, CommercialLocation: RemoteSalary Range: Attractive salary plus benefitsJob Overview:Aston Charles is seeking an experienced Liability Claims Team Leader to join our team. As a Liability Claims Team Leader, you will be responsible for managing a team of...
-
Automotive Claims Specialist
3 weeks ago
Peterborough, Peterborough, United Kingdom Repair and Maintenance Plans Ltd (RAMP) Full timeJob Title: Technical Advisor (Automotive Claims)Benefits: 23 days holiday + Bank Holidays, Bonus scheme, Monday to Friday 9am-5pm (no weekends), Work from home, Associate Assistance Programme, Life Insurance Benefit, Discount rates for servicing, MOTs and parts, Discounts on selected vehicles sales, Flexi-lease affinity scheme, Discounted service, parts and...
-
Head of Claims Management
4 weeks ago
Peterborough, Peterborough, United Kingdom Activate Group Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to fill the position of Head of Claims Management at Activate Group Limited. As a key member of our Commercial Department, you will play a crucial role in driving our success story.Key ResponsibilitiesDevelop and implement effective claims management strategies to ensure seamless...
-
Complaints Resolution Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title: Complaints AdvisorCompany: The Recruitment Co.Job Summary:We are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints in a timely and...
-
Complaints Resolution Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title: Complaints AdvisorCompany: The Recruitment Co.Job Summary:We are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints in a timely and...
-
Complaints Resolution Specialist
6 days ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title:Complaints AdvisorJob Summary:We are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints in a timely and professional mannerInvestigate and...
-
Complaints Resolution Specialist
6 days ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title:Complaints AdvisorJob Summary:We are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints in a timely and professional mannerInvestigate and...
-
Complaints Resolution Specialist
7 hours ago
Peterborough, Peterborough, United Kingdom The Recruitment Co Full timeJob Title: Complaints AdvisorJob Summary:The Recruitment Co is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling:Receive and log customer complaints through various channels, conducting...
-
Complaints Resolution Specialist
7 hours ago
Peterborough, Peterborough, United Kingdom The Recruitment Co Full timeJob Title: Complaints AdvisorJob Summary:The Recruitment Co is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling:Receive and log customer complaints through various channels, conducting...
-
Complaints Resolution Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title: Complaints AdvisorJob Summary:The Recruitment Co. is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling:Receive and log customer complaints through various channels.Conduct thorough...
-
Complaints Resolution Specialist
2 weeks ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full timeJob Title: Complaints AdvisorJob Summary:The Recruitment Co. is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will be responsible for managing and resolving customer complaints efficiently and effectively.Key Responsibilities:Complaint Handling:Receive and log customer complaints through various channels.Conduct thorough...
-
Complaints Resolution Specialist
6 days ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full time{"title": "Complaints Advisor", "description": "Job SummaryWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Peterborough. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key ResponsibilitiesComplaint HandlingReceive and log customer...
-
Complaints Resolution Specialist
5 days ago
Peterborough, Peterborough, United Kingdom The Recruitment Co. Full time{"title": "Complaints Advisor", "description": "Job SummaryWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Peterborough. As a Complaints Advisor, you will play a crucial role in managing and resolving customer complaints efficiently and effectively.Key ResponsibilitiesComplaint HandlingReceive and log customer...