Claims and Complaints Manager

1 month ago


Peterborough, Peterborough, United Kingdom Aston Charles Full time
Liability Claims Team Leader Opportunity

We are seeking an experienced Liability Claims Team Leader to join our dynamic team at Aston Charles. As a key member of our team, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied caseload including predominantly Public and Employers' Liability losses.

Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file/audit checking to ensure compliance. Additionally, you will handle your own caseload of higher value and complex claims.

As a Liability Claims Team Leader, you will be an expert on all things Liability claims and have solid managerial skills to foster a friendly and supportive environment where a fully remote-based team enjoys working towards shared goals and objectives.

This is a fantastic opportunity to join a cutting-edge Insurtech firm that is turning the claims landscape on its head, delivering fantastic customer outcomes as a result. With a strong focus on innovation and technology, you will be working with a team that is passionate about making a difference in the industry.

As a valued member of our team, you will be rewarded with an attractive basic salary (negotiable depending on experience), together with a range of company benefits, including support towards professional qualifications. With more high-profile MGA's being onboarded, there will be a myriad of opportunities for progression in the short, medium, and longer term.

At Aston Charles, we pride ourselves on providing a personalized service from industry experts. If you are a motivated and experienced Liability Claims Team Leader looking for a new challenge, please apply today.



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