Culinary Operations Supervisor

4 weeks ago

Wembley, United Kingdom BD Group Full time

Position Overview:

As a Culinary Operations Supervisor, you will play a vital role in delivering a professional and customer-focused catering service. This position involves leading various responsibilities such as food procurement, preparation, presentation, storage, and administrative tasks that contribute to an efficient and large-scale catering operation. Your expertise will ensure compliance with all relevant service and operational standards, regulations, and legislation.

About BD Group:

BD Group, established by the London Borough of Barking & Dagenham, aims to foster positive economic, environmental, and social transformations. We are a facilities services provider catering to both public and private sector clients across London and the Southeast, with plans to expand our reach. Our mission is to empower communities to thrive through the delivery of safe, high-quality services tailored to local needs.

Key Responsibilities:

  • Deliver exceptional food services within an educational environment, encompassing the planning, preparation, presentation, and serving of meals in accordance with approved menus and recipes for various occasions.
  • Utilize appropriate service techniques, overseeing food service duties to ensure proper portioning and accountability.
  • Provide detailed information about menu items, including preparation methods, primary ingredients, and allergen information.
  • Collaborate with management and school personnel to design menus that honor cultural and religious celebrations, while implementing initiatives to enhance service appeal to students and the broader school community.
  • Accurately manage all necessary operational and kitchen administration tasks, including cash handling, staff attendance records, performance data, risk assessments, and inventory management.
  • Ensure the safe handling and storage of stock, conducting regular checks to maintain compliance with health and safety regulations.
  • Maintain cleanliness and hygiene standards in the kitchen and designated areas, adhering to established cleaning protocols.
  • Commit to personal development through participation in training and development opportunities.
  • Supervise a team of up to 10 kitchen staff, overseeing attendance, development, and daily welfare.
  • Encourage teamwork and foster an environment that promotes innovation and staff potential, including conducting performance reviews and supporting new staff induction.

Qualifications & Experience:

  • Possession of a relevant qualification in Hospitality & Catering, Food Safety, or Food Preparation & Service is highly desirable.
  • Ability to cultivate positive and effective working relationships within catering services and with service users, emphasizing the importance of teamwork.
  • Exhibit excellent customer service skills and uphold the principles of accessibility and fairness in service delivery.
  • Challenge existing practices to enhance service quality.
  • Adhere to all relevant policies, procedures, and legislation applicable to the role.
  • Familiarity with Safer Food for Business standards and other pertinent regulations.

Working Conditions:

  • Work schedule: 35 hours per week, Monday to Friday (Term time only).
  • Location: Assigned to a site in Wembley.
  • Note: An enhanced DBS check will be required for this position.

Benefits:

Alongside a competitive salary, our benefits package includes:

  • Heart Hub rewards, perks & benefits platform
  • Private Medical Insurance
  • Group Life Assurance
  • Competitive Salaries
  • Pension Scheme
  • Paid Holidays starting from 21 days
  • Family-Friendly Policies to support work-life balance
  • Health & Wellbeing support, including an Employee Assistance Programme (EAP)
  • Opportunities for career development and training
  • A supportive team environment

Application Process:

If you are interested in this opportunity, please submit your CV along with a summary of your relevant skills and experience through the application form provided.

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