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Culinary Operations Supervisor

3 months ago

Wembley, United Kingdom BD Group Full time

Position Overview:

As a Culinary Operations Supervisor, you will play a vital role in delivering a professional and customer-focused catering service. This position involves leading various responsibilities, including food procurement, preparation, service, storage, and administrative tasks that are essential for a successful large-scale catering operation. Your expertise will ensure that all activities comply with the relevant service and operational standards, regulations, and legislation.

About BD Group:

BD Group was established by the London Borough of Barking & Dagenham to foster positive economic, environmental, and social transformations. We are a facilities services provider, offering a diverse range of services to both public and private sector clients throughout London and the Southeast, with plans to expand our reach in the future. Our mission is to empower communities to thrive by delivering safe, high-quality services tailored to local needs.

Key Responsibilities:

  • Deliver exceptional food services within the educational environment, which includes planning, preparing, presenting, and serving meals according to approved menus and recipes for various occasions.
  • Utilize appropriate service techniques, oversee food serving duties, and ensure proper portioning and accountability of food items.
  • Provide detailed information regarding menu items, including preparation methods, main ingredients, and allergen information.
  • Collaborate with management and school personnel to design menus that celebrate cultural and religious events, and implement initiatives to enhance service popularity among students and the wider school community.
  • Accurately complete all necessary operational and kitchen administration tasks, including cash handling, staff attendance records, performance data, and compliance with statutory regulations.
  • Ensure safe handling and storage of inventory, conducting regular checks to adhere to health and safety regulations.
  • Maintain cleanliness and hygiene standards in the kitchen and other designated areas, following established cleaning protocols.
  • Engage in continuous professional development and participate in training opportunities as required.
  • Supervise a team of up to 10 kitchen staff, managing attendance, development, and overall welfare.
  • Encourage teamwork and foster an environment that promotes innovation and staff development.

Qualifications & Experience:

  • Possession of a qualification in Hospitality & Catering, Food Safety, or Food Preparation & Service is highly desirable.
  • Ability to build and maintain positive working relationships within the catering team and with service users.
  • Commitment to excellent customer service and the promotion of a customer-first approach.
  • Capability to provide equitable services accessible to all.
  • Willingness to challenge existing practices for improvement.
  • Adherence to relevant policies, procedures, and legislation applicable to the role.
  • Understanding of Safer Food for Business standards and other pertinent regulations.

Working Conditions:

  • Working hours: 35 hours per week, Monday to Friday (Term time only).
  • Location: Assigned to a site in Wembley.
  • Other: An enhanced DBS check will be necessary for this position.

Benefits:

Alongside a competitive salary, our benefits package includes:

  • Heart Hub rewards, perks & benefits platform
  • Private Medical Insurance
  • Group Life Assurance
  • Competitive Salaries
  • Pension Scheme
  • Paid Holidays starting from 21 days
  • Family-Friendly Policies for a balanced work-life
  • Health & Wellbeing support, including an Employee Assistance Programme (EAP)
  • Opportunities for career development and training
  • A supportive team environment

Application Process:

If you are interested in this opportunity, please submit your CV and outline your relevant skills and experience through the application form provided.