Receptionist - Patient Care Coordinator

1 week ago


Peterborough, Peterborough, United Kingdom Hampton Medical Centre Full time
Job Summary

This is an exciting opportunity to work in a fast-paced healthcare environment, providing exceptional patient care and administrative support to our dedicated team at Hampton Medical Centre.

Main Responsibilities
  • Manage the practice's appointments system, ensuring efficient and effective scheduling.
  • Process patient requests for appointments, visits, and telephone consultations, and direct callers to the appropriate healthcare professional.
  • Process and distribute incoming and outgoing mail, and maintain accurate records.
  • Provide administrative support to the practice team, including data entry, filing, and photocopying.
  • Initiate contact with patients, staff, and healthcare agencies, and respond to requests in a timely and professional manner.
  • Provide refreshments for staff and visitors, and maintain a clean and tidy reception area.
Requirements
  • GCSE award or modern equivalent
  • Excellent customer service skills
  • Excellent timekeeping
  • Diligent working in a fast-paced environment

Desirable qualifications include a qualification in administration and previous experience working in a GP reception environment.



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